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Odfl

Operations Clerk/Outbound Dock

Santa Rosa, CA

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hirly's read of this role

Seniority
Mid level
Country
US
Work mode
On-site / unstated
First seen by hirly
29 Oct 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

At Old Dominion, we don't just move freight—we help businesses keep their promises. As one of the nation's leading LTL carriers, we've earned our reputation by putting people first, delivering premium service, and staying true to the values that have guided us for more than 90 years. Our PROMISES values shape how we work, our family culture shapes how we treat one another, and our commitment to being the Best in the Game drives everything we do. If you're looking for more than just a job, you'll find a career built on trust, teamwork, and opportunity at OD.

Old Dominion Freight Line is currently recruiting for an Operations Clerk to join the OD family Culture. This clerk will successfully provide administrative assistance to the operations department including working with drivers to assign routes and process paperwork, answering telephones to set appointments, trace shipments or route to the appropriate person.

Responsibilities:

  • Answer telephones and emails in a prompt and courteous manner to provide customer service including setting appointments and tracing shipments
  • Prepare and maintain daily paperwork to move freight including DOT files to ensure confidentiality, accuracy and timeliness
  • Prepare a variety of documents and reports using AS400 and SAP
  • Scan documents such as Bill of Ladings and Delivery Receipts into our system
  • Close city pickups to the dock and generate manifests for the dockworkers
  • Assist supervisors with assigning drivers to routes and processing drivers’ paperwork
  • Prepare a variety of transportation related documents including dock delivery/drop offs, driver returns, and damage/overage documents
  • Provide exceptional customer service to internal and external customers

Qualifications:

  • High School Degree or equivalent preferred.
  • 3 year of office and/or operations experience, preferably in the transportation industry
  • Experience in using handheld computers/scanners preferred
  • Experience with AS400 and SAP preferred
  • Excellent verbal and written communication skills
  • Detail oriented
  • Proficient in Microsoft applications, such as Outlook, Word and Excel

Compensation Range:

The referenced salary range is based on the Company's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training, skill level, and state/local wage requirements.

($24.73-$30.63)

Working Days:

Monday,Tuesday,Wednesday,Thursday,Friday,

Working Shift:

  • Afternoon
  • Work days/shifts may change based on scheduling and business needs and are provided as guidelines at the time of posting.

Join the OD Family Today!

As a Full Time member of our Family, you and your family are eligible to receive:

Great Health Benefits including a Zero premium medical plan for employee only coverage

Vision & Dental

Short Term & Long Term Disability

Flex Spending Accounts

401k Retirement plan with company match and additional company annual discretionary match opportunity

Life Insurance

Wellness Program

15 Days Paid Time Off (includes vacation and state Sick Leave)

9 Paid Holidays including a birthday holiday

Tuition Reimbursement for Drivers and Technicians

Training and growth opportunities to build a career

We prioritize our OD family of employees

Ability to advance through our promote from within philosophy

National Career Opportunities Available at our 260+ service centers

Old Dominion Freight Line, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, and/or gender expression, sexual orientation, age, disability, pregnancy, genetic information, military status, Vietnam Era and/or veteran status, or any other characteristic protected by applicable law(s).

California Employee and Job Applicant Privacy Notice/Policy

If you have questions regarding this posting or require assistance with the application process, please click here for contact information.

Original posting on Odfl's site ↗

Listed on hirly, a job board. hirly is not the employer: Odfl is hiring for this role.

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