Operations Coordinator (Bienenstock)

About Us

At Bienenstock Natural Playgrounds, we connect children with nature by creating natural play opportunities that emphasize creativity, interaction, and pedagogy. Our team is a diverse group of designers, educators, fabricators, and constructors, dedicated to fostering natural curiosity, creativity, and a sense of adventure through our playgrounds and educational initiatives.

Position Overview

We are seeking a highly organized and proactive Operations Coordinator to join our team. Reporting directly to the Operations Manager, this role will act as a link bridging production and construction installation, and assists the operations team to ensure customer-fabricated components transition smoothly from initial concept to final job-site installation on schedule, within budget and up to quality standards.

The ideal candidate is detail-oriented, has a strong sense of follow-through, and aligns closely with the company’s mission. With experience with managing project schedules across cross-functional teams and exposure to construction or landscape construction environments, you will support the Bienenstock operations and quality standards.

Key Responsibilities

Procurement & Resource Support

Assist in purchasing raw materials, specialized components, and equipment for production and construction projects.

Coordinate with suppliers and vendors to obtain pricing, track orders and ensure timely delivery of materials and equipment.

Assist with the coordination of routine fleet maintenance, service logs, and inspections for company work vehicles and transport equipment.

Maintain accurate purchasing records, vehicle service logs and inspection documentation to support the operations.

Production & Field Scheduling

Assist Operations Team in development and maintenance of project schedules, ensuring they are with field installation timelines and within budget.

Monitor and track job progress including project milestones, installation timelines, deliverables and action items.

Identify and communicate scheduling conflicts, delays and resource constraints to support and ensure timely project completion.

Executive Support & Data Analytics

Assist the Operations Team with operational data collection, tracking and reporting.

Monitor Key Performance Indicators (KPI) related to support operational performance efficiency.

Compile and prepare reports on production efficiency, job costs, resource utilization, and installation timelines.

Analyze operational data to identify discrepancies and opportunities for improvement.

Provide administration support to the Operations Team to facilitate planning and decision-making.

Material & Inventory Tracking

Assist the Operations Team with operational data collection, tracking and reporting.

Monitor Key Performance Indicators (KPI) related to support operational performance efficiency.

Compile and prepare reports on production efficiency, job costs, resource utilization, and installation timelines.

Analyze operational data to identify discrepancies and opportunities for improvement.

Provide administration support to the Operations Team to facilitate planning and decision-making.

Team Communication

Coordinate project start-up communication between field staff, the Production Supervisor and Operations Team to ensure alignment on project requirements and timelines.

Communicate project priorities and potential delays to relevant team members to support effective coordination and collaboration.

Documentation & Compliance

Maintain accurate and organized project documentation, ensuring records are complete, up to date, and accessible.

Maintain and coordinate work orders, field sign-offs, and change orders in collaboration with the Operations Team.

Monitor and track outstanding documentation requirements and follow-up with stakeholders to ensure timely submission and completion.

Safety & Compliance

Adhere to all workplace health and safety regulations, actively contributing to a culture of safety on-site.

Identify potential hazards and take corrective actions to mitigate risks, ensuring a safe working environment.

Ensure proper use of personal protective equipment (PPE) and adherence to safe operating procedures for tools and equipment.

Qualifications

Post secondary degree or diploma in construction management, supply chain, operations preferred.

2-4 years of experience in operational coordination, project support or related roles.

Experience working in landscape construction, manufacturing, construction, trade logistics, or related industries is preferred.

Experience or familiarity supporting vendor purchasing inventory, and vehicle/fleet maintenance tracking.

Strong cross-functional communication skills working alongside sales, technical design teams and field crews.

Ability to analyze data, gather operational metrics and prepare clear performance reports for leadership.

Proficiency in reading work orders, basic blueprints and shop drawings.

Strong organizational skills with the ability to manage multiple priorities and competing deadlines; high attention to detail.

Excellent verbal and written communication skills to collaborate effectively with clients, internal teams, and subcontractors.

Strong proficiency with scheduling and project management software, including MS Project, Monday.com, Asana, ERP/procurement tools, and MS Excel.

Strong understanding of and commitment to Bienenstock’s mission of connecting people with nature through natural playgrounds and outdoor spaces.

This posting is for a new vacancy. Our hiring process does not involve the use of artificial intelligence to screen, assess, or select applicants.