Operations Engineer / Linux Administrator

About Us

AnyDesk was founded under the belief that software technology and global connectivity can be a means to improve the way society functions. Today, AnyDesk builds a platform technology to reinvent the internet.

Join us in shaping the future of software technology!

What we are looking for:

We're looking for an experienced IT Operations Engineer to help run and evolve the infrastructure powering our core products. You'll be responsible for the health, performance, and reliability of a large fleet of Debian Linux servers and the operational lifecycle of our in-house software stack. This is a hands-on role for someone who's comfortable operating distributed, highly-available systems at scale and enjoys the intersection of systems engineering, automation, and production support.

Own the day-to-day administration of a large-scale fleet of Debian-based servers (bare metal and/or virtualized), including provisioning, patching, hardening, and lifecycle management

Build and maintain configuration management and automation to keep server configuration consistent and reproducible across environments

Monitor system health, capacity, and performance; proactively identify and resolve bottlenecks before they impact production

Manage package repositories, OS upgrades, kernel updates, and security patching cycles across the fleet

Maintain networking, DNS, firewall, and load-balancing configuration supporting the server estate

Operate, monitor, and support our in-house systems in production, including release deployment, hot code upgrades, and node/cluster management

Work closely with the software engineering team to troubleshoot issues

Tune system performance and stability at scale

Support release engineering practices and coordinate rolling deployments and rollbacks

Deploy, monitor, and maintain in-house services including build pipeline integration, packaging, and runtime configuration (e.g., JVM tuning, systemd units for Rust binaries)

Diagnose and resolve production issues spanning application, runtime, and OS layers across different language stacks

Collaborate with development teams to define deployment standards, health checks, and observability requirements for new services

Design and maintain monitoring, alerting, and logging infrastructure (e.g., Prometheus, Grafana, ELK/OpenSearch, or similar) covering OS, application, and BEAM-specific metrics

Build automated tooling and scripts (Bash, Python, Go) to reduce manual operational toil and improve incident response time

Participate in an on-call rotation, respond to incidents, and drive root-cause analysis and post-incident reviews

Own and continuously improve CI/CD pipelines for deployments

Contribute to disaster recovery, backup, and business continuity planning across the fleet and core services

Implement and maintain system hardening standards, access controls, and audit logging across the Linux fleet

Support vulnerability management processes, including scanning, triage, and timely remediation

Ensure operational practices align with relevant security and compliance requirements

Basic Qualifications:

Very strong ability to listen attentively, apply logic and reason, follow- through, can-do attitude, and exceptional communication skills both written and verbal

Easy to work with

Sense of urgency

3+ years of experience in an IT Operations, Site Reliability Engineering (SRE), or Systems Administration role, ideally supporting production infrastructure at scale

Solid knowledge of Chinese Cantonese and Chinese Mandarin

Strong hands-on experience administering Debian/Ubuntu Linux servers in production (systemd, networking, storage, package management)

Comfort supporting services in production, including build artifacts, runtime configuration, and debugging

Solid experience with configuration management/automation tools (Ansible, Puppet, Salt, or similar)

Experience with monitoring and observability tooling (Prometheus/Grafana, ELK, VictoriaMetrics, or similar)

Strong scripting ability

Comfortable working with CI/CD pipelines (GitLab CI, Jenkins, GitHub Actions, or similar)

Solid understanding of networking fundamentals (TCP/IP, DNS, load balancing, firewalls)

Experience participating in an on-call rotation and handling production incidents calmly and methodically

Familiarity with containerization/orchestration (Docker, Kubernetes) even if the primary fleet is bare-metal/VM based

Experience with JVM tuning and Java application operations

Experience with Rust build toolchains (Cargo) and packaging Rust binaries for production

Infrastructure-as-Code experience (Terraform or similar)

Background in high-availability, low-latency, or telecom-style systems

Preferred Skills and Experience:

Strong focus on service quality and providing the best possible user experience, with meticulous attention to detail

Excellent planning and organizational skills, with the ability to work effectively under pressure and manage competing priorities

Comfortable working in dynamic, multicultural environments, both as a member of cross-functional teams and independently

Strong collaboration skills, with the ability to work effectively with stakeholders at all levels of the organization

What we offer:

Ambitious and self-driven culture

Generous leave entitlements

Hybrid working mode (WFH)

Personal and professional development focus and room for creative ideas

Fun place to work where everyone is valued

Free drinks and snacks

Are you ready for exciting tasks in an agile work environment with a both professional and collegial atmosphere? Apply now! Your contact person is Kristy Cheng, HR Manager.

AnyDesk is an equal opportunities employer. We want to give our employees room to grow, create a fun atmosphere to work in, and offer you the opportunity to produce the most creative, most daring, most exceptional results of your career. That’s exactly why we’re looking for people who enrich us. We do not care about age, gender, sexual orientation, disability, civil status, religion, or ethnicity. We consider all equal and provide equal opportunity to all.

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