Operations Lead, Coaching

This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for an Operations Lead, Coaching based in the United States.

The Operations Lead, Coaching will build and scale the systems that enable a growing coaching team to deliver a consistent, high-quality learner experience. This role combines operational strategy, process improvement, data management, and team enablement in a fast-moving, mission-driven environment. You will oversee coach recruitment support, onboarding, tools, resources, and operational workflows while ensuring coaches can focus on helping learners succeed. By identifying root causes and implementing durable solutions, you will improve efficiency, reduce friction, and prepare operations for significant team growth. Working closely with program, client success, product, and engineering teams, you will turn feedback and data into practical improvements. This is an opportunity to shape how coaching operates at scale while contributing to employee development, client outcomes, and long-term career growth.