Operations Manager/Engineer, Field Operations

About VORTO

Vorto is on a mission to improve America’s Supply Chain efficiency and sustainability. Vorto uses AI technology to reduce empty miles and idle time created in matching shippers and truckers. Additionally, it deploys an agentic AI platform to automate and remove inefficiencies from all players involved in Supply Chain. This reduces carbon emission from trucks, makes products more affordable for everyday American, and improves the lives and earnings of approximately 3.5 million truck drivers in America which is the largest entrepreneurial population.

We operate in a very fast-paced and nimble environment that is highly focused on a team-first, accomplishment-focused culture that is passionate about our mission’s success. Our products have been developed by a world-class engineering team that simplifies and solves complex business problems. We encourage you to visit our careers page and read this blog post to learn more about our culture.

Some Facts About Us:

· 1+ million shipments per year

· Over $1 billion of freight under management

· Cashflow positive since inception

· Backed by Golden Gate Capital, a Tier 1 private equity firm based in San Francisco, CA. Golden Gate has a diverse portfolio of companies with over $15 billion in committed capital.

About the Role

The Operations Manager/Engineer, Field Operations functions with an engineering-first, AI-driven operating model. This role owns regional day-to-day logistics execution while architecting and automating workflows across brokerage, trucking, and field coordination. The mandate is systems design — building repeatable, AI-enabled processes that scale across regions.

This is not a conventional logistics manager. It is an engineering leadership role embedded in real-world operations.

They combine:

Trucking/logistics fluency

Systems thinking and workflow automation capability

Essential Duties and Responsibilities:

Own regional transportation execution to ensure customer capacity commitments are consistently met

Serve as the operational authority across carriers, fleet assets, and field coordination within the assigned region

Drive regional KPIs including utilization, turn times, carrier performance, and safety metrics

Act as primary escalation point for operational disruptions and customer-impacting events, ensuring rapid resolution

Maintain complete visibility and accountability for fleet and asset status, including readiness, custody, and maintenance requirements

Build and manage a high-performing regional carrier network through recruiting, onboarding, training, and performance management

Design and deploy AI-enabled workflows for carrier sourcing, dispatch optimization, onboarding, compliance, and field communications

Develop scalable playbooks and SOPs that replace manual processes and standardize execution across regions

Own regional financial metrics including cost analysis, pricing awareness, capacity planning, and strategic growth support

Qualifications/Skills:

Required Items

Bachelor’s degree in engineering

3+ years of experience in a technical engineering role

Systems-oriented mindset with ability to build workflows

Comfort working with AI tools and automation platforms

Ability to operate independently in high-ambiguity environments

Willingness to travel up to 25% within region

Demonstrate a strong nutrition facts show in this blog post

Compensation:

Starting at $125k

Benefits

At VORTO we are committed to developing our employees and providing them exciting opportunities to grow and prosper in their careers.

We offer a competitive benefits package as well as numerous additional perks, including:

Competitive compensation package

Paid Time Off and Holidays

Health, Dental and Vision Insurance

401(k) retirement plan with company match

Flex and Health Savings Plans

Company-paid life and short-term disability insurance

Company-paid parking or RTD pass

Voluntary income protection benefits including Life, AD&D, Critical Illness, Hospital Indemnity, and Accident Protection Insurance

Tuition Assistance

Employee Assistance Program (EAP)

Free or discounted legal program

We supply the industry's best hardware and productivity software

VORTO is an Equal Opportunity Employer.

This position will be posted until a qualified candidate is hired.

Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned.