Operations Research Analyst (Code Compliance - Civil Service)

Dallas is Growing. Grow With Us.

Looking for more than just a job? The City of Dallas offers careers with purpose. With competitive benefits, growth opportunities, and a vibrant work culture,

we’re committed to helping you thrive while you help our city flourish. Be part of a team that’s committed to service, innovation, and community.

Job Summary

• Provides analytical information to management regarding department procedures, processes, and structure to assistmanagement in organization improvement.
• Job Description

Overview

The Operations Research Analyst provides analytical information to management regarding department procedures, processes, and structure to assist management in organization improvement.

Essential Functions

1 Provides analytical information to management regarding department procedures, processes, and structure to assist management in organization improvement.

2 Evaluates, reviews, analyzes, and determines effectiveness of current practices, policies, and programs; identifies ways to improve the department through regular and ongoing review of processes, procedures, and structure.

3 Conducts and performs research and logical analysis of procedural, financial, and structural barriers to determine areas of needed improvement; recommends improvement strategies for restructuring or redesigning based on findings.

4 Appraises and evaluates the desirability and feasibility of fiscal and program restructuring; develops or directs the development of recommendations to senior management.

5 Analyzes procedural, financial and structural barriers to provide effective and efficient delivery to the department including an analysis of the flow of service delivery and the interrelationship or program components.

6 Analyzes client requests and provides guidance and technical assistance in obtaining accurate information from the City's core data source; counsels clients in interpreting and summarizing statistical results; performs statistical programming utilizing a variety of statistical software packages to summarize data and create reports and/or visual representations.

7 Serves as the expert for various special projects as assigned by management; provides analysis based on strong data and information.

8 Assist management with research, data analysis and drafting presentations; participates in professional development and educational conferences; learns new and updated software, programs, and tools.

9 Performs any and all other work as needed or assigned.

Knowledge and Skills

1 Knowledge and/or training in Data Analysis, Data Modeling, Dimensional Modeling and Data Warehouse concepts.

2 Through knowledge of project management principles.

3 Knowledge of research methodology.

4 Knowledge of statistical analysis.

5 Technical knowledge of the project’s subject matter sufficient to operationalize complex project activities.

6 Ability to manage unit/program activities.

7 Ability to disseminate information through the preparation of concise reports.

8 Communicating effectively verbally and in writing.

9 Establishing and maintaining strong working relationships.

MINIMUM QUALIFICATIONS:

EDUCATION:

Bachelor's degree in an any field.

EXPERIENCE:

Three (3) years professional level experience in operational analysis which involved collection/analysis of data; evaluation of program/process effectiveness; and/or identifying areas for improvement and existing barriers to program/process.

EQUIVALENCY(IES):

• •High school diploma or GED plus seven (7) years of required experience will meet the education and experience requirements.
• •Associate's degree in any field plus five (5) years of required experience will meet the education and experience requirements.
• •Master's degree (or higher) in any field plus two (2) year of required experience will meet the education and experience requirements.

LICENSE(S) and/or CERTIFICATION(S):

Some positions may require valid driver's license and good driving record.

OTHER REQUIREMENT(S):

• •No FELONY or Class A misdemeanor convictions.
• •No Class B misdemeanor conviction within the last ten (10) years.
• •No family violence convictions
• •Cannot currently be on deferred adjudication for any felony, class A misdemeanor or class B misdemeanor charge
• •Must pass an intensive background investigation and drug test.

Salary Range

$62,379.20 - $76,585.60

The salary listed on this job posting is the starting salary range; amount offered will depend upon qualifications.

City of Dallas is an Equal Opportunity Employer.