Operations Specialist

Job Description Summary

Join Our Team as an Operations Specialist !

Are you passionate about finance ? Do you thrive in a team and customer focussed environment and enjoy working with cutting-edge medical equipment? If so, we have the perfect opportunity for you!

We are a dynamic group engaged in leasing and financing solutions for GE HealthCare's medical equipment. Our modern, fully equipped office is conveniently located in Milan, with the flexibility to work from home up to 3 days a week.

At GE HealthCare, our machines, our software, our solutions, our services, and our people make a genuine difference to medical professionals and patients all over the world. That’s because we never lose sight of what healthcare really needs—the human touch.

Job Description

As an Operations Specialist in the HealthCare Financial Services team (HFS), you will:

Manage financed deals : document preparation and collation

Book and fund new business

Portfolio Management : Customer service and collections

Investor Liaison : ensure high service standards with our 3rd party banks

Key interface : work closely with our Commercial, Risk, Finance and Asset Management functions

Essential Responsibilities

Strong participation in the maintenance of existing and development and documentation of new Operations standard operating procedures (SOP’s)

Build and maintain a strong knowledge of the core HFS leasing products and ancillary services

Work alongside Commercial support and Risk to ensure optimal deal stage visibility, processing and cash to GE HealthCare

Book and Fund – contractual document review and follow up, raising funding requests and manual bookings as necessary

In life customer management including resolving customer requests and queries, contract maintenance and amendments, early termination quotes

End of term processing of contract renewals and terminations

Management of insurance and claims procedures with end users and GE appointed brokers

Close liaison with GE HealthCare to ensure smooth reconciliation process for cash and service and maintenance

Administer the sale of transactions to chosen HFS syndication partners and responsibility for the ongoing administration of these sales

Provide regular reporting to local and European team on key defined Ops CTQ’s and portfolio needs

Delivery within agreed partner service level agreements

Your Profile

Able to develop trusting relationships with external and internal clients

Self-driven, positive, able to plan, priorities and focused on service delivery / execution

Proven experience working inclusively within teams and across functions

Good problem solving skills and ability to think through complex issues clearly

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Desired Characteristics that can also be trained "on-the-job" are:

Previous leasing and Operations experience desirable

Knowledge of the Healthcare market and Industrial Finance

Qualifications

Masters Degree

Strong English language skills

For Italy based positions,

• Annual Salary Range: 33,600.00 EUR - EUR 46,200.00
• CCNL per i dipendenti da aziende del Terziario, della Distribuzione e dei Servizi

Placement within this range depends on:

Relevant skills and qualifications

Prior job-related experience

Internal equity considerations (alignment with colleagues in similar roles) e.t.c.

We review pay ranges regularly to ensure they remain competitive with the external market and align with our internal equity considerations.

For this application we also evaluate candidates who meet the requirements set out in the art. 1 or belonging to the protected categories referred to in art. 18 of law 68/99

Inclusion and Diversity

GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Behaviors

We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity.

Total Rewards

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

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Additional Information

Relocation Assistance Provided: No