Operations Supervisor, Convenience

Lineage is the world's largest temperature-controlled industrial REIT and logistics solutions provider, with a global network of over 400 facilities, spanning 25 countries across North & South America, Europe and Asia-Pacific.

Working a Lineage is not just a job - it's an opportunity to innovate and put your mark on how food moves from the farm to dinner tables around the world. As a member of the Lineage team, you are a critical link in the food supply chain.

The Asia-Pacific region currently includes Australia, New Zealand, Vietnam, Sri Lanka and Singapore employing nearly 3000 team members.

Join a Global Leader. Build Something New. Leave Your Mark.

We're launching a new Convenience operation in Western Australia and are looking for an experienced Operations Supervisor to help bring it to life.

This isn't a role where you're simply stepping into an established operation. This is your chance to be a key leader in a growing business, shape the culture, build high-performing teams and drive operational excellence from day one.

If you're a hands-on leader who thrives in fast-paced environments and enjoys creating structure, developing people, and delivering outstanding customer outcomes, we'd love to hear from you.

About the Role

Reporting to the General Manager - Convenience, you will be responsible for overseeing all aspects of the warehouse operation, ensuring customer orders are accurately picked, packed and dispatched while maintaining exceptional safety, quality and service standards.

You'll lead frontline teams, drive productivity outcomes, champion safety initiatives and create an engaged, high-performing workplace culture.

We have the following roster available:

Weds to Sat - 9.30 to 19.30

Key Responsibilities

Lead, coach and develop Team Leaders and warehouse team members

Drive a strong safety culture through visible leadership and accountability

Ensure customer orders are delivered accurately, on time and in full

Manage labour, equipment and resources to meet operational requirements

Monitor and improve productivity, service and cost performance through KPI management

Foster continuous improvement and operational excellence initiatives

Ensure compliance with food safety, quality, Chain of Responsibility (CoR), HACCP and relevant legislative requirements

Build strong relationships with internal teams, customers, transport partners and stakeholders

Support workforce planning, training and capability development across the operation

Act as a key leader within the site and provide operational support across shifts as required

About You

You are an experienced warehouse or logistics leader who enjoys leading from the front and creating high-performing teams.

You'll bring:

Extensive experience in a supervisory or leadership role within logistics, warehousing or transport

Experience leading frontline operational teams in a fast-paced environment

In-depth knowledge of safety, compliance and warehouse best practices

Proven ability to manage performance through KPIs and operational metrics

Experience with labour planning, resource allocation and productivity improvement

Sound understanding of MHE operations and traffic management principles

Excellent communication, problem-solving and stakeholder management skills

Experience using Warehouse Management Systems (WMS) and Microsoft Office applications

What Success Looks Like

In this role, you'll be known for:

Building a safe and engaged workplace culture

Delivering exceptional service to our customers

Developing capable, motivated and high-performing teams

Driving continuous improvement and operational efficiency

Playing a pivotal role in the successful launch and growth of Lineage's WA Convenience

Why Lineage?

Lineage is more than just a cold storage logistics business. We’re focused on being a vibrant, innovative and progressive employer where all our teams work safely, harmoniously and efficiently toward a common purpose - transforming the food supply chain to eliminate waste and help feed the world.

Lineage is dedicated to building a diverse, inclusive and authentic work environment and encourages applicants from all backgrounds to apply.