AvePoint
Operator
Singapore
Get past the screening software and onto a recruiter's desk
hirly rewrites your resume for this job — matching the keywords and skills in the posting, moving your most relevant experience to the top, and writing a cover letter to fit. About 30 seconds.
- Keywords matched to this posting
- Fit score before you apply
- Cover letter included
Apply from your AI assistant
Connect hirly to Claude and ask it to apply to this job. hirly tailors your resume, fills the employer’s form and asks before sending. ChatGPT: manual setup today.
Some employer sites stop an application at a CAPTCHA or sign-in and hand it back with a link. Applying needs a paid plan. Works with any assistant that supports MCP.
hirly's read of this role
- Seniority
- Mid level
- Country
- SG
- Work mode
- On-site / unstated
- First seen by hirly
- 10 Sept 2026
Derived automatically from the posting. Upload your resume above to see how the role scores against it.
the posting
Job Summary
- The candidate will play a key role in automating production operations, ensuring seamless integration with the daily
- monitoring operations of the Agency’s IT systems.
Key Responsibilities
- Continuous Service Improvement: Add value to Data Centre Operations by identifying improvement opportunities
- to sharpen Production stability, stakeholders experience and overall service quality.
- Identifying opportunities for automation within production processes to streamline operations and reduce manual
- intervention.
- Timely escalation and communication of major incidents such as escalation matrix, leading, driving, facilitating, and
- chairing all investigation activities.
- Being accountable for resolving the incident with workaround or permanent solution.
- Participate in troubleshooting system and network connectivity problems before escalation.
- Monitoring production metrics and performance indicators to ensure targets are met.
- Ensuring compliance with safety and regulatory standards in production.
- Other ad-hoc duties as instructed.
What we are looking for
- Strong analytical skills: The ability to analyse production processes and identify areas for improvement and
- optimisation.
- Technical Proficiency: Profound knowledge of production systems issues and effective solutions to enhance
- operation efficiency.
- Problem-Solving Aptitude: A knack for troubleshooting production issues and devising effective solutions to
- enhance operational efficiency.
- Experience in Data Centre facilities, including temperature and humidity monitoring system, smoke detection and
- fire suppression systems, Uninterrupted Power Supply (UPS) units, CCTC, keypress units, etc.
- Familiarity with AWS tools such as CloudWatch, Cloud Trail, etc would be an advantage.
- Able to work shift duties. o The shift hours are as follow:
- ▪ 1st shift - 7:00 am to 3:00 pm
- ▪ 2nd shift - 2:45 pm to 10:30 pm
- ▪ 3rd shift - 10:15 pm to 07:15 am
- o The 8-day rotational shift pattern is as below:
- ▪ Two days 1st shift, followed by
- ▪ Two days 2nd shift, followed by ▪ Two days 3rd shift, followed
- by ▪ Two off days.
Any personal data you share with us during the application process will be processed strictly in compliance with applicable data protection laws and our Privacy Notice .
Listed on hirly, a job board. hirly is not the employer: AvePoint is hiring for this role.
Similar jobs
Browse similar roles
Want this one?
Upload your resume and hirly rewrites it for this job and writes the cover letter — in about thirty seconds, before you sign up.
Tailor my resume for this job