Oracle Functional Subject Matter Expert (SME)/Team Lead

Redwood Strategy Group (RSG) is a minority owned, Economically Disadvantaged Woman-Owned Small Business (EDWOSB) founded on over 17 years of thought-to-action leadership supporting military departments, Department of Defense, and agencies across the U.S. Federal Government with transformation, strategy, and operations. At RSG, we are committed to our company foundation - our employees. The minute you start working here, you become an integral part of our team, our future, and you will play a key role in the continued growth of our company.

Innovative Solutions. Cultivated Talent. Accelerative Success.

Redwood Strategy Group (RSG) is seeking an experienced Oracle Financials Functional Subject Matter Expert (SME) / Team Lead to support the Transportation Security Administration’s (TSA) Financial Systems Branch and Financial Systems Modernization Solution (FSMS).

This position leads a team of functional SMEs supporting Oracle E-Business Suite financial operations, system enhancements, testing, training, and end-user support. The Team Lead serves as a liaison among government leadership, business owners, financial users, system integrators, and development teams to translate business needs into system requirements, resolve complex issues, and maintain continuity of financial operations.

Key Responsibilities

Team leadership and delivery: Lead and coordinate a team of functional SMEs; establish priorities, assign work, monitor progress, and ensure timely delivery of customer requirements, executive taskers, and project commitments. Provide weekly metrics, status updates, risk assessments, and recommendations to government and company leadership.

Functional financial systems support: Provide expert guidance on Oracle E-Business Suite and FSMS business processes, financial transactions, reporting, and internal controls. Research and resolve complex system and process issues, including discrepancies affecting financial operations.

Requirements and system enhancements: Gather, analyze, document, and prioritize business and financial requirements. Develop business case change requests and enhancement proposals, review Functional Design Documents, and coordinate with technical teams to ensure proposed solutions address user needs and financial control requirements.

Testing and deployment readiness: Lead User Acceptance Testing (UAT) and regression testing for system enhancements, integrations, cloud migrations, and other modernization initiatives. Coordinate test plans, scripts, schedules, execution, defect tracking, remediation, and retesting. Report testing progress, unresolved issues, risks, and readiness for deployment.

Incident management and help desk support: Oversee Tier 0 financial systems help desk activities, including ServiceNow incident triage, prioritization, assignment, escalation, and resolution tracking. Provide hands-on backup support and coordinate resolution of complex incidents with functional and technical stakeholders.

Lines of accounting, projects, and tasks: Lead annual and ongoing creation, maintenance, and validation of FSMS lines of accounting and associated project and task structures. Coordinate configuration updates supporting fiscal year transitions, organizational realignments, and changing business requirements.

Training and user adoption: Develop, update, maintain, and deliver instructor-led FSMS training for TSA end users. Maintain job aids, standard operating procedures, and other user guidance to reflect system changes and promote consistent business practices.

Stakeholder coordination and process improvement: Coordinate across government offices, service providers, and system integrators to resolve dependencies, strengthen system governance, improve workflows, and support financial compliance. Support G-Invoicing initiatives and provide functional backup for purchase card operations as needed.

Performance reporting: Maintain workload, incident, enhancement, testing, and defect metrics. Use collaboration and reporting tools to improve visibility, accountability, and leadership decision-making.