Outbound Sales Team Manager

Outbound Sales Team Manager

About Bullpen Talent

Bullpen Talent is a staffing company that connects remote professionals with growing U.S. businesses.

We are hiring an Outbound Sales Team Manager for a Washington-based home renovation company.

Location: Remote (LATAM)

Working Hours: U.S. Pacific Time

Compensation: $1,800 USD per month. Performance-based bonuses may be available after several months based on results.

About the Role

We are looking for someone who can build and manage a low-cost outbound sales team focused on generating appointments with local US homeowners.

This role is responsible for the entire outbound process, including hiring agents, training them, sourcing homeowner data, creating outreach processes, managing performance, and improving results.

You will not be the primary caller. Your job is to build and manage the team that does the calling.

Responsibilities

Recruit, hire, and train outbound sales representatives

Build a high-performing team using lower-cost remote talent

Ensure agents sound professional and can effectively communicate with U.S. homeowners

Create scripts, call flows, and training materials

Source homeowner data and prospect lists

Identify and manage lead sources and data providers

Monitor team performance and appointment generation

Coach underperforming agents and improve results

Manage schedules, coverage, and daily operations

Track KPIs and report results to management

Requirements

Experience working in home services (roofing, remodeling, restoration, HVAC, solar, windows, landscaping, etc.)

Experience managing outbound sales or appointment-setting teams

Experience with cold calling and outbound lead generation

Experience hiring, training, and managing lower-cost remote teams

Experience sourcing homeowner leads and prospect lists

Strong sales management and coaching skills

Strong English communication skills

Available during U.S. business hours

Ideal Candidate

You have built and managed an outbound sales or appointment-setting team before.

You understand how to find quality homeowner data, hire and train remote agents, maintain quality standards, and consistently generate appointments.

You know how to keep a remote team motivated, accountable, and performing at a high level.