Seminolehardrock

Outlet Server - HRC Munich

Hard Rock Cafe Munich Germany

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hirly's read of this role

Seniority: Mid level
Country: DE
Work mode: On-site / unstated
First seen by hirly: 3 Oct 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description:

The Server is responsible for taking the guests through the key phase of their Hard Rock experience. As a Hard Rock Cafe Server, you will be assuming the role of tour guide, communicator, decision-maker, entertainer, memorabilia curator and musician (at heart).

Basic functions of the Server include:

Taking guests’ orders
Running food
Handling cash & other forms of payment

· Making proficient sales transactions - using a point-of-sale system

· Properly checks I.D.s – for guests who appear to be under 25 years old

· Demonstrating responsible alcohol service

Demonstrating impeccable product knowledge

· Suggestive selling - using proven techniques

Answering questions - accurately and politely
Satisfying any/all needs of the guests - regularly double checking back with guests throughout their experience
Maintaining a clean & organized station – including pre-bussing & table maintenance

· Performing opening, closing & side duties – setting up/breaking down station, refilling condiments, cleaning ashtrays, etc

· Demonstrating knowledge of all table/station numbers

Directing guests to areas & restrooms
Effectively communicating with co-workers
Creating memorable experiences
Entertaining guests to create “Raving Fans”

Job Requirements include:

Performing duties which require bending, reaching, lifting and standing for long periods of time
Maintaining a well-groomed appearance (“having a plan”)
Following all uniform guidelines
Practicing all safety & sanitation standards

Remaining calm in a hectic, fast-paced atmosphere
Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency
Displaying a positive and outwardly friendly attitude toward guests
Maintaining HRC’s 5 core Values and Mission Statement

Your Cafe may cross-train the Server/Host/Busser position

Original posting on Seminolehardrock's site ↗

Listed on hirly, a job board. hirly is not the employer: Seminolehardrock is hiring for this role.