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Fotf

Outreach & Diversion Specialist

Waterloo, Iowa

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hirly's read of this role

Seniority
Mid level
Country
US
Work mode
On-site / unstated
First seen by hirly
29 Oct 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

Job Summary

Develop and deliver street outreach, community engagement, and diversion services throughout assigned service areas.

Key Roles & Responsibilities

Street Outreach | Crisis Intervention | Community Collaborations | Assessment of Service Needs

Data & Documentation

What You Will Do:

Conduct street outreach in assigned service areas to best understand homeless population and provide intervention.

Engage individuals experiencing literal homelessness in case management and supportive services.

  • Develop and maintain local partnerships with housing service providers, crisis centers, hospitals, and other programs to assist
  • in quick access to these services.

Coordinate diversion efforts in assigned service area .

Provide service assessment, crisis counseling, and access to housing program s .

Assist with homeless verification and complete PSH certification .

Comply with data tracking & documentation requirements.

Represent FOF at community and program development meetings as assigned.

Conduct follow-up with clients we serve who are currently living on the streets to continuously provide resources.

Job Qualification and Competencies:

  • Must demonstrate
  • ability to organize, prioritize and plan work to meet deadlines.

Ensure confidentiality is in place for all people FOF serves.

Bachelor Degree in social work , psychology, related field OR combination of equivalent education and experience.

Previous experience in the following preferred: victim services, crisis intervention, housing programming, and/or case management.

Ability to travel throughout the FOF service area to provide in-person advocacy services and to other locations within the state as necessary for training purposes.

Ability to pass state, federal, and child abuse background checks.

Original posting on Fotf's site ↗

Listed on hirly, a job board. hirly is not the employer: Fotf is hiring for this role.

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