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Aledade

Outreach Specialist, CACP

Remote, United States · Los Angeles, CA · San Diego, CA · San Francisco, CA · Seattle, WA · Portland, OR · Denver, CO · Phoenix, AZ · Salt Lake City, UT · Dallas, TX · Chicago, IL · Atlanta, GA · Philadelphia, PA

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hirly's read of this role

Seniority
Mid level
Country
US
Work mode
Remote-friendly
First seen by hirly
22 Sept 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

The CACP Outreach Specialist is the first step in the patient journey and supports the Comprehensive Advance Care Planning (CACP) program through high-volume inbound and outbound outreach. The role primarily manages outbound scheduling and inbound inquiries; educates patients about CACP; addresses reluctance with empathy and professionalism; and schedules facilitation appointments. The specialist follows approved scripts, workflows, SOPs, job aids, privacy requirements, and quality standards while balancing patient-centered service with daily performance expectations.

We are flexible with respect to geographic location, and the ideal candidate will be comfortable working remotely/work from home across US time zones.

Original posting on Aledade's site ↗

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