hirly
Sign inGet started free

Pine Street Inn

Overnight Front Desk Specialist_

Boston, MA

See how you match this job — and similar ones. Free.

Upload your resume and hirly scores it against this role at Pine Street Inn first, then against similar open jobs, and shows where you fit and why.

PDF or DOCX, up to 12MB. No sign-up to see your matches.

Get past the screening software and onto a recruiter's desk

hirly rewrites your resume for this job — matching the keywords and skills in the posting, moving your most relevant experience to the top, and writing a cover letter to fit. About 30 seconds.

  • Keywords matched to this posting
  • Fit score before you apply
  • Cover letter included

Matched against 2.6M live jobs from 190,000+ employers in 200+ countries.

Tailor my resume for this job →

Apply from your AI assistant

Connect hirly to Claude and ask it to apply to this job. hirly tailors your resume, fills the employer’s form and asks before sending. ChatGPT: manual setup today.

See how it works

Some employer sites stop an application at a CAPTCHA or sign-in and hand it back with a link. Applying needs a paid plan. Works with any assistant that supports MCP.

hirly's read of this role

Seniority
Mid level
Country
US
Work mode
On-site / unstated
First seen by hirly
2 Oct 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

Description

SCHEDULE: 40 hours, Thursday-Monday, 10:45pm-7:15am.

Pays $22.41 - $28.00 per hour DOE (Salary ranges provided are based on relevant experience and skill set)

LOCATION: 444 Harrison Ave, Boston MA

JOB DESCRIPTION:

SUMMARY OF THE POSITION :

The Front Desk Counselor will be primarily responsible for maintaining an exceptional customer service oriented Men’s Inn front Desk, including welcoming guests, staff and visitors in person and via phone. Responding to guest and neighbor concerns and questions in a timely, professional and responsive manner. Operating an electronic entry monitoring system and multi-line phone system. Logging all activities of the shift. Creating guest ID’s and frequent entry into the Pine Street data system. Maintaining friendly and efficient Front Desk operations in a busy, unpredictable environment. Frequent collaboration with on-site security services as well as other Pine Street programs and departments.

The Front Desk Counselor will assist the guests of the shelter in accessing services such as food, clothing, medical care, and referral needs. The incumbent will be responsible for ensuring there is a safe and secure environment for guests and staff at the Men’s Inn by attending to all safety and security policies, intervene with assistance around substance abuse issues and mental illness, job training and educational needs, assess guests’ needs and assets in order to make appropriate transitional and housing referrals and be an available resource for guests to assist them in their efforts to obtain permanent housing.

Requirements

EDUCATION/TRAINING:

REQUIRED:

  • High School diploma or GED
  • Effective computer skills/knowledge

PREFERRED:

  • Bilingual in any language
  • Valid MA driver’s license in good standing

KNOWLEDGE/EXPERIENCE:

REQUIRED:

  • Minimum one (1) year experience working with homeless population
  • Ability to communicate clearly both verbally and in writing

PREFERRED:

  • Knowledge in the areas of addiction, recovery, and mental illness
  • Knowledge of issues pertaining to homelessness
Original posting on Pine Street Inn's site ↗

Listed on hirly, a job board. hirly is not the employer: Pine Street Inn is hiring for this role.

Similar jobs

Browse similar roles

Want this one?

Upload your resume and hirly rewrites it for this job and writes the cover letter — in about thirty seconds, before you sign up.

Tailor my resume for this job