Packaged/SaaS App Engineering Lead

• Project Role : Packaged/SaaS App Engineering Lead
• Project Role Description : Own the design and evolution of packaged or SaaS solutions, overseeing configuration, integrations, and releases. Set platform standards to ensure stability, performance, and alignment with business and vendor constraints.
• Must have skills : ServiceNow IT Service Management (ITSM)
• Good to have skills : NA
• Minimum 5 year(s) of experience is required
• Educational Qualification : 15 years full time education

• Summary:
• As a Test Automation Lead, a typical day involves spearheading the evolution of testing practices to establish a seamless and efficient quality engineering process. This role focuses on enhancing the overall testing lifecycle by integrating advanced tools and methodologies that ensure precision and reliability. The position requires driving innovation in testing strategies, fostering continuous improvement, and implementing intelligent automation solutions that elevate the quality and predictability of software delivery across projects.

• Roles & Responsibilities:
• - Expected to be an SME, collaborate and manage the team to perform.
• - Responsible for team decisions.
• - Engage with multiple teams and contribute on key decisions.
• - Provide solutions to problems for their immediate team and across multiple teams.
• - Lead the adoption of best practices in test automation and quality engineering to improve efficiency and effectiveness.
• - Mentor and support junior team members to develop their skills and contribute to project goals.
• - Coordinate cross-functional collaboration to align testing efforts with overall project objectives.

• Professional & Technical Skills:
• - Must To Have Skills: Proficiency in ServiceNow IT Service Management.
• - Strong knowledge of test automation frameworks and tools relevant to ServiceNow environments.
• - Experience in designing and implementing continuous integration and continuous delivery pipelines.
• - Ability to analyze complex systems and develop innovative testing solutions that enhance quality and reduce manual effort.
• - Familiarity with scripting languages and automation technologies to support scalable test automation.
• - Excellent problem-solving skills with a focus on improving testing accuracy and efficiency.

• Additional Information:
• - The candidate should have minimum 5 years of experience in ServiceNow IT Service Management.
• - This position is based at our Bengaluru office.
• - A 15 years full time education is required.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.