Packout Technician

Description

About Us

American Packout of Houston, LLC is a contents restoration and packout services company specializing in residential and commercial losses caused by water, fire, mold, and other disasters. We work closely with mitigation and reconstruction teams, insurance carriers, and property managers to provide professional, efficient, and well-documented contents restoration services.

Position Summary

The Packout Project Manager / Field Foreman is responsible for managing and executing all residential and commercial packout services from start to finish. This role is hands-on and labor-intensive, requiring active participation in packing, moving, lifting, loading, and unloading customer contents while leading a team of packout technicians in the field.

This is not a supervisory-only role. The Packout Project Manager / Field Foreman is expected to work in the field daily and lead by example while managing job execution, documentation, and crew performance.

Key Responsibilities

Project Execution & Field Leadership

Manage and execute packout projects from initial loss through packback

Actively perform packouts, packing, moving, loading, and unloading alongside the crew

Lead and direct packout technicians on site to ensure productivity and quality

Meet with customers and adjusters to explain the packout process and set expectations

Secure job approvals and maintain professional on-site presence

Contents Handling & Operations

Oversee inventorying, packing, labeling, and protection of customer contents

Coordinate transportation, off-site storage, and delivery logistics

Manage storage facilities and organize contents for efficient pack-back

Plan and execute pack-backs upon completion of mitigation or reconstruction

Documentation & Insurance Support

Ensure proper documentation and photo standards for insurance claims

Maintain accurate, organized, and complete job files

Track labor, storage, and job costs accurately

Prepare and support invoicing to insurance carriers and clients

Materials, Safety & Standards

Order, stage, and manage materials and supplies for each job

Ensure all packout work is performed safely, efficiently, and in accordance with company standards

Enforce safety protocols and proper lifting and handling techniques

Coordination & Communication

Communicate regularly with mitigation and reconstruction teams

Provide clear direction to field crews and resolve job-site issues promptly

Maintain strong customer service and professionalism on every job

Qualifications

2+ years of experience in packout, contents restoration, or related field leadership role

Proven ability to lead field crews in hands-on production environments

Strong working knowledge of packout and contents restoration processes

Strong organizational and documentation skills

Ability to manage multiple jobs simultaneously

Valid driver’s license with clean driving record

Strong communication, leadership, and customer service skills

Physical & Work Requirements

Ability to lift and carry up to 75 lbs regularly

Ability to stand, bend, climb, and work in residential and commercial environments

Ability to perform repetitive lifting, carrying, and loading activities

Comfortable working in varying weather and job site conditions

Benefits

Competitive compensation based on experience

Medical, dental, and vision insurance

Paid time off and holidays

Growth opportunities within a growing national organization

Equal Employment Opportunity

American Packout of Houston, LLC is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status in accordance with applicable federal, state, and local laws.

ADA Statement

Applicants must be able to perform the essential functions of this position with or without reasonable accommodation.