Parking Manager - The Gorge Amp.

Job Summary:

WHO WE ARE

The Gorge Amphitheatre is one of the most iconic outdoor music venues in the world. Perched above the Columbia River in Central Washington, The Gorge hosts large-scale concerts and festivals that welcome tens of thousands of guests per event, many of whom travel from across the Pacific Northwest and beyond.

The Gorge is operated by Live Nation Entertainment , the world’s leading live entertainment company. At The Gorge, global touring scale meets complex, high-expectation local operations—requiring disciplined planning, strong leadership, and flawless execution across venue, campground, and transportation systems.

THE JOB

The Gorge Amphitheatre is seeking a Parking Manager to lead all parking and traffic operations for one of the most logistically complex venues in the Live Nation portfolio.

This role is responsible for end-to-end traffic and parking operations , beginning on county roads and access routes and extending through on-site parking, pedestrian flow, and post-event egress. The Parking Manager will plan, coordinate, and execute traffic control strategies that ensure safe, efficient movement of guests, staff, artists, and vendors before, during, and after events.

This is a field-driven leadership role that requires operational command, strong judgment, and the ability to manage large teams and dynamic conditions in a remote, outdoor environment.

WHAT THIS ROLE WILL DO

Traffic Planning & Roadway Operations

Own the traffic plan from county roads to parking lots , including ingress and egress strategies

Coordinate traffic flow on county roads, venue access routes, and internal roadways

Ensure all traffic control devices are properly planned , deployed, monitored , and recovered, including:

Cones

Barricades

Directional signage

Message boards and programmed verbiage

Ensure signage placement, messaging, and wayfinding align with the approved traffic plan

Monitor traffic conditions in real time and make operational adjustments as needed

Parking & On-Site Operations

Oversee all parking areas to ensure they are safe, organized, clearly marked, and maximized for capacity

Lead ingress and egress operations during peak arrival and departure windows

Conduct regular inspections of lots and access routes, documenting issues and corrective actions

Maintain clear pedestrian and vehicle separation where required

Staffing & Leadership

Interview, hire, train, schedule, supervise, evaluate, and discipline parking staff

Ensure supervisors and line staff meet expectations for:

Punctuality

Uniform compliance

Deployment readiness

Document all performance issues and ensure follow-through on:

Retraining

Redeployment

Progressive discipline, up to termination

Lead pre-event briefings and post-event debriefs

Systems, Equipment & Accountability

Manage all parking-related equipment and inventory, including:

Vests

Radios

Signage

Cones and traffic control assets

Ensure equipment is checked out, tracked, and returned appropriately

Maintain accurate staffing, incident, and operational records

Partner with Venue Operations leadership to refine layouts, policies, and procedures

Guest Experience & Issue Resolution

Serve as the escalation point for parking and traffic-related guest concerns

Resolve disputes professionally and decisively

Maintain a visible, on-site leadership presence during events

Cross-Department Coordination

Work closely with:

Venue Operations

Security

Campground Operations

Transportation and traffic partners

Support sustainability initiatives where applicable

Assist with end-of-show venue closure and asset recovery as needed

WHAT THIS PERSON WILL BRING

Required Qualifications

High School Diploma or equivalent

Minimum 2+ years of experience in parking operations, traffic operations, or comparable event leadership roles

Proven experience leading teams in high-volume environments

Strong communication , judgment, and decision-making skills

Ability to remain calm, direct, and solutions-oriented under pressure

Willingness to work long outdoor shifts in varying weather conditions

Preferred Qualifications

Experience managing traffic and parking at large venues, festivals, or amphitheaters

Familiarity with traffic control planning and execution on public or county roads

Experience working in remote or rural venues

Demonstrated ability to enforce standards, document performance, and lead through accountability

PHYSICAL REQUIREMENTS

Extended periods of standing and walking

Ability to lift and carry up to 50 lbs

Ability to work outdoors on uneven terrain and in varying weather conditions

IMPORTANT TO KNOW

Parking and traffic operations at The Gorge are mission-critical . This role requires:

Strong leadership presence in the field

Clear communication and decision-making

Consistent documentation and follow-through

Comfort enforcing rules and standards without exception

This is not a desk role. The Parking Manager is expected to lead from the field, take ownership of outcomes, and understand that the guest experience begins on the road .

EQUAL EMPLOYMENT OPPORTUNITY

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife . As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.

Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.

We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely , good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek . Any app