Part-Time Online Course Facilitator: AI Strategy and Organizational Change

Department Summary

eCornell delivers expertly crafted online certificate programs designed by Cornell University faculty. Our facilitators play a central role in creating dynamic, engaging, and highly interactive learning experiences. We are committed to providing an exceptional student experience through live interactions, meaningful feedback, and authentic engagement.

The Opportunity

We are seeking experienced professionals to join our team as Course Facilitators in our AI Strategy and Organizational Change portfolio . Facilitators are not course authors or adjunct faculty but are vital to ensuring the effective delivery of content created by Cornell faculty .

In this role, you will complement our asynchronous course content by:

• •Leading engaging live sessions that engage students in discussion of AI strategy, AI-enabled business transformation, and the organizational change required to realize value from AI.
• •Providing personalized and constructive feedback (written and recorded video) on discussion boards, assignments, and multi-part applied course projects such as AI opportunity assessments, workflow redesigns, business model innovations, venture derisking plans, and AI transformation strategies.
• •Coaching learners to connect AI capabilities, frameworks, and case examples to the real-world opportunities and challenges in their own roles, teams, and organizations.
• •Fostering meaningful connections with students in a highly interactive online environment.

To be considered for this position, please include a cover letter with your application materials.

Cover letter instructions [IMPORTANT]

As part of the Course Facilitator position at eCornell, video interaction with students is a key component of the role. Facilitators are expected to engage with students through live video sessions and in response to project submissions. Video interactions allow facilitators to better engage with students, provide real-time feedback, and create an inclusive and personable learning experience.

As such, we encourage applicants to submit a video response to the question below using Loom. While submitting the video is optional, it is highly encouraged.

Answer the following question in a short video (3 minutes max):

What excites you most about facilitating at eCornell, and how would you bring that enthusiasm into your interactions with students?

• •Record your response using Loom (free service).
• •Copy and paste the video link into your cover letter.

Program-Specific Focus

Facilitators will support AI Strategy and Organizational Change certificate programs, to help business leaders understand what AI can and cannot do, identify where it creates value, and lead the organizational transformation required to capture that value.

The ideal candidate has 8+ years of professional experience in one or more of the following areas, with the ability to explain these concepts to working professionals:

• •Understanding AI and digital technology capabilities from a business perspective, including perceptive, generative, reasoning, and agentic AI; the core ideas behind them (machine learning, reinforcement learning, and pre-training); their strengths and limitations; and how AI compares with past general-purpose and "abundance" technologies.
• •Redesigning work and operations with AI, including assessing how work is currently done and identifying opportunities for automation, augmentation, and information enablement. Assessing how roles, skills, managerial scope and span, and organizational structures must change to build an AI-first organization and a digital builder culture.
• •Driving AI-powered growth and strategy, including rethinking business models (scope, timing, revenue models, intermediaries, operating models, and industry ecosystems), building defensible competitive advantage when AI is widely accessible, and evaluating resource dependencies and commoditization risks.
• •Derisking and delivering AI transformation, including the learn-it-all, discovery-driven mindset; decomposing and prioritizing venture risks; designing prototypes, pilots, and business experiments (e.g., A/B tests and difference-in-differences studies); selecting performance metrics and interpreting data-based evidence; prioritizing a portfolio of AI initiatives; making build vs. buy decisions; and leading change across people and systems.
• •Navigating the risks and responsibilities of AI, including technology "failure modes," ethical frameworks, data privacy, liability, consumer protection, intellectual property and copyright, and the evolving AI regulatory landscape, and recognizing when legal expertise is needed.

Key Responsibilities:

• •Engage Students: Lead dynamic live discussions that foster interaction and deepen understanding.
• •Provide Feedback: Deliver clear, constructive, and authentic feedback on student submissions, including recorded video responses.
• •Facilitate Effectively: Manage online discussions, respond promptly to student inquiries, and track student progress.
• •Commitment: Facilitate a minimum of 1-2 courses per month with consistent engagement and preparation.
• •Onboarding and Training: Complete an in-depth onboarding program, including shadowing live courses, participating in debrief sessions, and mastering the assigned certificate program.
• •Continuous Improvement: Engage in ongoing training and professional development to stay current with emerging learning methodologies, educational technologies, and best practices in online facilitation.

Required Qualifications:

• •Has 8+ years of relevant professional experience, or an equivalent combination of education and experience.
• •Brings substantial experience in business strategy, digital or AI transformation, innovation, management consulting, operations, or product management, or general management, including hands-on work identifying, evaluating, or implementing AI or digital technology initiatives (e.g., workflow redesign, automation, augmentation of knowledge work, or AI-enabled products, services, and business models).
• •Demonstrates a practical, business-level understanding of modern AI, including generative, reasoning, and agentic AI and their capabilities, limitations, and risks. Uses current AI tools fluently in their own work and keeps pace with new developments.
• •Has experience leading or advising on organizational change, including redesigning roles and teams, building workforce skills and AI literacy, and fostering an experimentation-oriented, "builder" culture.
• •Applies a discovery-driven, data-informed approach to decision-making, including defining metrics, designing pilots or experiments, and interpreting evidence.
• •Is familiar with the ethical, legal, and regulatory considerations surrounding AI in business, such as data privacy, intellectual property, liability, bias, and responsible AI governance
• •Possesses exceptional written and verbal communication skills, with the ability to explain complex technical and strategic concepts clearly to professionals with varied backgrounds using relevant industry examples.
• •Is comfortable facilitating live online discussions, providing timely and substantive feedback to busy professionals, and using technology for instruction.
• •Loom video submission with application

Preferred Qualifications:

• •Graduate degree (e.g., MBA or related field) preferred.
• •Brings 15+ years of progressive experience in business strategy, technology leadership, digital or AI transformation, innovation, or management consulting.
• •Has held senior leadership, strategy, product, innovation, or transformation roles in which they set AI or digital strategy, built AI initiative portfolios, made build vs. buy decisions, or launched AI-enabled products, services, or business models.
• •Has led cross-functional teams through technology-driven change and can share firsthand experience with stakeholder alignment, workforce and role redesign, failed