Altasciences

Participant Recruitment Agent

Cypress, California

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hirly's read of this role

Seniority: Mid level
Country: US
Work mode: On-site / unstated
First seen by hirly: 3 Sept 2026

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the posting

About The Role
The Participant Recruitment Agent will provide volunteers with preliminary clinical trial information and company details as well as pre-screen volunteers to determine eligibility for clinical trial screening. The Participant Recruitment Agent will ensure all tasks performed are executed in compliance with study protocol, Good Clinical Practices (GCP) and Standard Operating Procedures (SOP)s.

What You'll Do Here

Ensure the confidentiality of clinical trial participants and sponsors is respected.

Maintain and advocate a high level of customer service and quality within the department.

Review and understand all assigned actively enrolling studies.

Answer in-coming calls and internet applications/web-submission forms from clinical trial participants.

Contact past/potential participants to provide upcoming clinical trial information and determine eligibility.

Schedule screening and/or other clinical trial related appointments.

Update participant management software with volunteer demographics and medical history.

May confirm participant statuses and prepare/send check-in lists for clinical operations teams.

Strive to achieve study recruitment targets and departmental objectives.

Proactively communicate issues and/or problem resolutions to departmental supervisors and managers.

What You'll Need to Succeed

High School Diploma or GED required; college degree and related work experience preferred.

Good Communication

Customer service focused

Able to work in fast-paced environment

What We Offer

This is a variable hour position. The estimated hourly rate for this position is $19.00 - $23.00. Please note that salaries vary within the range based on factors including, but not limited to, prior relevant experience, skills, education, certification, location as well as internal equity and market data.

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Original posting on Altasciences's site ↗

Listed on hirly, a job board. hirly is not the employer: Altasciences is hiring for this role.