Genpact
Partner - Enterprise Risk Advisory
India
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hirly's read of this role
- Seniority
- Mid level
- Country
- IN
- Work mode
- On-site / unstated
- First seen by hirly
- 23 Sept 2026
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the posting
Partner - Enterprise Risk Advisory
- Ready to turn bold ideas into real-world impact?
- At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.
- Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
- Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.
Job Description
- Partner - Enterprise Risk Advisory
- Role Overview
We are seeking an accomplished and strategic delivery leader to lead the end-to-end delivery of our Enterprise Risk Consulting business. This role is responsible for overseeing the successful execution of complex, knowledge-intensive advisory and managed services engagements, ensuring exceptional client outcomes while driving operational excellence, innovation, and profitable growth.
The ideal candidate brings significant experience leading large-scale advisory or consulting delivery organizations within a Big 4 consulting firm, a Global Capability Center (GCC), Global Business Services (GBS) organization, or a Center of Excellence (CoE). They will have successfully managed multidisciplinary teams delivering risk advisory, governance, compliance, controls, internal audit, regulatory, or other knowledge-based services beyond transactional operations.
As a member of the leadership team, this individual will build a high-performing delivery organization that is future-ready, technology-enabled, AI-powered, and capable of scaling across multiple solutions and industries.
Key Responsibilities
Delivery Leadership
- Own the overall delivery strategy and execution for the Enterprise Risk Consulting portfolio.
- Ensure consistent delivery excellence across client engagements while meeting quality, timeliness, commercial, and contractual commitments.
- Establish governance frameworks, delivery standards, operating rhythms, and performance management mechanisms across engagements.
- Drive client satisfaction through proactive risk management, issue resolution, and continuous service improvement.
Operational Excellence
- Deliver against key operational and business KPIs including:
- Service quality
- Client satisfaction
- SLA/KPI adherence
- Productivity
- Utilization
- Gross margin
- Delivery efficiency
- Continuously improve delivery processes through standardization, automation, lean practices, and data-driven decision-making.
- Build scalable delivery models capable of supporting growth across multiple service lines.
Workforce Planning & Talent Leadership
- Own workforce planning, capacity management, and staffing across the managed services portfolio.
- Ensure optimal resource allocation balancing client needs, utilization, employee development, and business priorities.
- Lead the hiring strategy in partnership with Talent Acquisition to build high-quality, future-ready teams.
- Build strong succession pipelines for critical delivery and leadership roles.
People Development
- Lead, mentor, and develop delivery managers and consulting teams.
- Drive career progression, performance management, coaching, and leadership development.
- Create a culture of continuous learning, accountability, collaboration, and high performance.
- Champion structured learning programs, certifications, and capability-building initiatives.
- Drive cross-skilling and upskilling initiatives to increase workforce fungibility across solutions, industries, and service offerings.
Technology, Innovation & AI
- Partner closely with Technology, Digital, and Product teams to transform delivery through automation and digital enablement.
- Identify opportunities to build reusable assets, accelerators, platforms, and AI-enabled solutions.
- Lead the adoption of Agentic AI, GenAI, workflow automation, analytics, and intelligent knowledge systems within delivery operations.
- Reimagine operating models to improve productivity, reduce delivery effort, and enhance quality while maintaining strong governance.
- Foster a culture of innovation and continuous experimentation.
Business Partnership
- Collaborate closely with Consulting, Client Relationship, Sales, and Solution teams to support business growth.
- Provide delivery insights during solution design, transition, and large deal pursuits.
- Support proposals, client presentations, due diligence activities, and strategic pursuits by bringing delivery expertise and operational perspective.
- Act as a trusted advisor to internal stakeholders on delivery strategy and execution.
Success Measures
Success in this role will be measured through:
- Consistent achievement of delivery KPIs and client commitments
- High client satisfaction and engagement health
- Gross margin and profitability performance
- Workforce utilization and productivity improvements
- Reduced delivery risk and operational issues
- Employee engagement, retention, and leadership pipeline strength
- Capability development and workforce fungibility
- Successful implementation of technology-enabled delivery improvements
- Adoption of AI-enabled operating models and reusable delivery assets
- Scalable, standardized delivery practices supporting business growth
Qualifications
· Bachelor's degree in Business, Commerce, Engineering, Technology, Finance, or a related discipline.
· MBA or equivalent postgraduate qualification preferred.
· Professional certifications such as CA, CPA, CIA, CISA, CRISC, PMP, Lean Six Sigma, or equivalent are advantageous.
Experience
- Progressive experience leading consulting, advisory, or managed services delivery organizations.
- Demonstrated leadership experience within one or more of:
- Big 4 consulting firms
- Global Capability Centers (GCC)
- Global Business Services (GBS)
- Centers of Excellence (CoEs)
- Consulting-led managed services organizations
- Strong experience leading knowledge-intensive operations in areas such as:
- Risk Advisory
- Internal Audit
- Enterprise Risk Management
- Governance, Risk & Compliance (GRC)
- Regulatory Compliance
- SOX/Internal Controls
- Third-Party Risk
- Experience managing large, geographically distributed, multidisciplinary teams.
- Proven success in workforce planning, talent development, delivery governance, and operational transformation.
- Demonstrated experience driving digital transformation, automation, AI adoption, and productivity improvement within delivery organizations.
- Experience working closely with consulting partners, business leaders, clients, and technology teams in complex, matrixed organizations.
Leadership Competencies
- Strategic and systems thinker with strong commercial acumen.
- Exceptional people leadership and coaching capability.
- Strong stakeholder management and executive presence.
- Customer-centric with a focus on delivering measurable business outcomes.
- Data-driven decision maker with a continuous improvement mindset.
- Highly collaborative with the ability to influence across functions.
- Comfortable leading transformation in fast-changing environments.
- Passionate about innovation, technology, and building AI-enable
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