Partner Operations

Who we are

Picogrid is a leading venture-backed defense technology company founded to bridge the decades-long gap between modern technology and the critical demands of national security. Today, we're building the essential infrastructure to unify sensors, autonomy, and operators with our technology deployed in active operations around the world. Our mission is to deliver an operational advantage to secure the United States and its allies.

About the Role

Picogrid’s platform becomes more valuable as more technologies can connect to it and operate together in the field. In Partner Operations, you will be in charge of cultivating and expanding that ecosystem: the processes, data, programs, and cross-functional coordination that turn individual partner relationships into a durable company capability.

You will own the operational partner lifecycle from qualification support and onboarding through technical activation, recurring engagement, field participation, approved external storytelling, and ongoing health reviews. You will work across Engineering, Deployments, Capture, Legal, and Marketing to give every meaningful partner a clear internal owner, current context, defined next steps, and a reliable experience working with Picogrid.

Partner Operations builds the infrastructure that allows the broader ecosystem to onboard, remain engaged, and create sustained operational value, and uses that infrastructure to be the face of our partnership activities to other companies in our ecosystem. You will get close enough to deployments, demonstrations, and technical integrations to understand what partners actually need, not just what appears in a relationship tracker.

Success is measured by the quality, continuity, and usefulness of our partnerships: how quickly partners can engage, how effectively their technologies and teams participate in Picogrid’s work, and whether those relationships grow stronger through real execution.

What You'll Do

Build and maintain Picogrid’s partner system of record, including relationship stage, internal owner, key contacts, agreements, technical status, approvals, commitments, and next actions

Design and operate a consistent partner lifecycle spanning intake, qualification support, onboarding, activation, recurring engagement, health reviews, expansion readiness, and responsible offboarding

Coordinate cross-functional onboarding across Engineering, Deployments, Capture, Legal, and Marketing so partners understand how to work with Picogrid and internal teams know what has been promised

Partner with Engineering to make technical onboarding faster and more repeatable by gathering interface documentation, clarifying integration prerequisites, tracking readiness, and resolving coordination gaps

Create repeatable engagement programs—such as partner briefings, technical office hours, working sessions, event participation, and ecosystem updates—that keep relationships useful between deployments and proposals

Maintain relationship continuity through clear notes, ownership, handoffs, and follow-through so critical partner context does not disappear when people, priorities, or programs change

Support demonstrations, exercises, and selected field deployments to understand how partner technologies perform together and translate those lessons into better onboarding and engagement programs

Coordinate approved co-marketing and external storytelling, including logos, compatibility claims, case studies, announcements, and website content, with the evidence and approvals those claims require

Develop and track partner-health and program-quality metrics. This includes onboarding time, engagement consistency, technical activation, relationship coverage, data freshness, and participation in relevant programs. Use these to improve the ecosystem

Who You Are

You are a creative program operator who can turn a broad relationship strategy into practical workflows, useful programs, and consistent execution

You care about the depth and durability of relationships, not simply the number of names in a database or agreements signed

You create systems people actually use, balancing operational discipline with the speed and judgment of an early-stage company

You build trust across external partners and internal teams through preparation, responsiveness, discretion, and dependable follow-through

You are technically curious and can work credibly with engineers and operators without pretending to be the person implementing the technology

You learn from the field and can translate the reality of deployments, demonstrations, and integrations into better partner programs

You move comfortably between detailed operational work and higher-level analysis of where the partner ecosystem needs to improve

Basic Qualifications

4+ years of experience in partner operations, ecosystem or alliance programs, program management, business operations, professional services, or a related role

Demonstrated experience building or improving a multi-stage operating process involving external relationships and several internal functions

Strong program-management skills, including the ability to define owners, milestones, dependencies, decisions, and follow-up across concurrent workstreams

Experience maintaining reliable relationship or program data in a CRM, project-management platform, or comparable system of record

Technical literacy sufficient to understand product and integration concepts, coordinate onboarding, and translate between business, engineering, and operational stakeholders

Strong written and verbal communication skills with the judgment to work across executives, technical teams, operators, and external partners

Willingness to travel periodically for partner meetings, demonstrations, industry events, and selected field activities

Preferred Qualifications

Experience owning partner, ecosystem, alliance, or developer-program operations

Experience at a startup or high-growth technology company where core processes and systems were still being built

Experience in defense technology, aerospace, national security, management consulting, investment banking, or another demanding environment requiring structured analysis and stakeholder management

Experience supporting technical integrations, partner onboarding, co-marketing, joint events, demonstrations, or field deployments

Familiarity with government customers, military operations, or the defense industrial base

Why This Role Exists

Picogrid’s partner ecosystem has grown through real work alongside technology companies, operators, and government customers. Those relationships extend what our platform can connect, strengthen our ability to deliver integrated solutions, and create credible evidence that Picogrid can make diverse systems work together. But relationship depth does not scale through informal knowledge and one-off follow-up alone.

Partner Operations creates the operating layer that allows those relationships to compound. By giving partners a consistent experience, making technical and relationship context visible, maintaining meaningful touchpoints, and learning from joint execution, this role will turn a growing network into a trusted and durable ecosystem advantage.

Compensation & Benefits

Base salary range: $125,000–$190,000 per year. Base salary is just one part of your total compensation package at Picogrid.

Significant stock options with a high potential upside as an early-stage company

401(k) with employer matching

Medical, dental, and vision coverage for you and your family

Relocation assistance provided (if applicable)

Unlimited PTO (two-week minimum) and 11 paid holidays per year

Paid parental leave for both parents

Lunch provided when working in-office and a fully stocked kitchenette

Free EV charging at the HQ

Unique office in El Segundo, CA stocked with quality coffee, snacks, and craft