Parts Advisor

Company :

LMM Holdings Pty Ltd SD Parts , part of Sime Motors Australia , is seeking a customer‑focused Parts Advisor to join our Parts Department. This role is ideal for someone who takes pride in accuracy, service excellence, and supporting both retail and workshop customers in a fast‑paced automotive environment.

The Role

As a Parts Advisor, you’ll be responsible for interpreting and processing parts orders accurately, managing inventory and administration tasks, and delivering a consistently high level of customer service. You’ll play a key role in supporting department performance and contributing to gross profit and customer satisfaction targets.

Key Responsibilities

Process parts orders, accessory requests, and trade quotations accurately and on time

Ensure prompt service to retail, trade, and workshop customers

Maintain accurate records, back‑order management, and internal tracking files

Liaise closely with technicians, service advisors, and warehouse staff

Maintain a clean, organised, and professional Parts counter environment

Provide accurate parts advice and identify opportunities to upsell where appropriate

Ensure WHS compliance and adherence to Sime Motors Australia policies

About You

Experience in automotive parts, retail, or a similar customer‑facing role

Strong customer service and communication skills

High attention to detail with accurate invoicing and paperwork

Confident using computer systems and learning new processes

Organised, proactive, and able to work with minimal supervision

Professional presentation and a team‑focused approach

Current, clean driver’s licence

Why Join SD Parts & Sime Motors Australia?

Be part of a respected global automotive group

Work in a supportive, professional team environment

Monday to Friday hours

Ongoing training and development opportunities