Parts Support Specialist

Description

Mercedes-Benz | Luxury & Hospitality | Launch a career in parts operations!

The parts department doesn’t get the spotlight — but nothing moves without it. Every repair that gets done, every van that leaves on time, every technician who stays productive depends on a parts team that’s organized, accurate, and fast. If you’re someone who takes pride in doing the behind-the-scenes work that makes everything else possible, we want to meet you.

We’re building the parts support team for a brand-new operation, and we’re filling multiple full-time roles . No automotive parts experience required — we will train the right people. What we can’t teach is work ethic, attention to detail, and a hospitality mindset. Bring those, and we’ll build the rest together.

ABOUT MERCEDES-BENZ VAN CENTER OF VANCOUVER

The Mercedes-Benz Van Center of Vancouver is a brand-new, dedicated Sprinter Van Center opening in August 2026 in the heart of the Vancouver/Portland metro area. We are not just another dealership — we are a purpose-built facility focused exclusively on Mercedes-Benz Sprinter vans, serving businesses, commercial fleets, adventure enthusiasts, and hospitality partners across the Pacific Northwest.

This is a rare ground-floor opportunity . You won’t be inheriting someone else’s culture or fitting into an existing mold — you’ll be helping to build it. At our Van Center, hospitality is a core value, not a department. Every team member plays a role in delivering an experience that is warm, professional, and genuinely different from anything in our market.

ROLES WE’RE FILLING

Parts Counterperson — Internal | First point of contact for service technicians needing parts. You pull the right part, get it to the right tech, and keep the shop moving without delays

Parts Shipping & Receiving | Receive, verify, and log incoming inventory. Process outbound orders accurately and on time. You are the gatekeeper of what comes in and what goes out

Parts Inventory & Stocker | Maintain accurate bin locations, stock incoming parts, conduct cycle counts, and keep the parts room organized so everything is exactly where it should be

WHAT YOU’LL DO

Pull and deliver parts to technicians at the counter and on the shop floor quickly and accurately

Receive incoming shipments — verify against purchase orders, log discrepancies, and stock to correct bin locations

Process outbound orders and returns, ensuring proper documentation and packaging

Maintain bin accuracy and parts room organization to support a fast-moving service department

Conduct regular cycle counts and assist with periodic physical inventory

Monitor and flag low-stock items to the parts manager before they become a problem

Support the parts team with daily tasks to keep operations running smoothly

Uphold the cleanliness, organization, and presentation standards of the parts department at all times

WHAT WE’RE LOOKING FOR

2+ years of experience in a customer service, hospitality, retail, or warehouse role — automotive experience is a plus but not required

Strong work ethic — you show up on time, stay engaged, and take ownership of your work

Sharp attention to detail — parts accuracy directly affects technician productivity and guest satisfaction

Comfortable in a fast-paced, team-oriented environment where priorities can shift quickly

Organized and process-driven — you like systems, follow procedures, and keep things tidy

Friendly and professional — you’ll interact with technicians and teammates throughout the day

Basic computer skills for inventory and order management systems

Punctual, dependable, and takes genuine pride in doing the job right

COMPENSATION & STRUCTURE

Competitive hourly wage commensurate with role and experience

A strong entry point into the automotive industry with a clear path to grow

WHY JOIN OUR FOUNDING TEAM?

Ground-floor opportunity to shape the culture, processes, and standards of a brand-new operation

Represent one of the world’s most iconic luxury brands

Manufacturer-supported training and Mercedes-Benz certification opportunities

Collaborative, hospitality-first culture where your contributions are seen and valued

Serve a thriving commercial market in one of the Pacific Northwest’s fastest-growing corridors

Full benefits package including medical, dental, vision, and paid time off

401(k) plan

Career growth potential as the business grows and scales

VIDEO UPDATES

--- Big things are happening in the Sprinter world!

--- NEW Mercedes-Benz Van Center of Vancouver!