Patient Access Manager-West Market (On-Site)

Building Location:

Essentia Health - Mid Dakota Bismarck 9th St Clinic

Department:

1006160 REGISTRATION - EH SS

Job Description:

This position oversees the daily administrative operations and activities of assigned department(s). Ensures the timeliness, quality, and integrity of systems and patient access processes in a manner that is both patient-centered and respectful of all customers and stakeholders. Maintains optimum patient care systems, including staffing, scheduling, general resource allocation, and communication systems. Responsible for ensuring adequate staffing levels based on volumes and provides development opportunities for staff.

Education Qualifications:

Key Responsibilities:

• •Manages all performance indicators and standard of work tools
• •Collaborates and communicates effectively with all stakeholders by attending all requested meetings, project workgroups and other collaboration efforts to provide necessary standard of work knowledge during development of acquisitions and new service lines
• •Ensures growth opportunities for staff, balances FTEs in accordance with volumes and performance development for staffing
• •Assists directors, operation managers, administrative operations and other stakeholders as applicable
• •Completes projects as assigned

Required Qualifications:

3 years’ leadership experience in healthcare business operations experience in a clinic or hospital setting, or related healthcare industry including demonstrated leadership ability

Educational Requirements:

Associate’s degree or higher. Must obtain bachelor’s degree within two years of hire or transfer date.

Licensure/Certification Qualifications:

FTE:

1

Possible Remote/Hybrid Option:

Shift Rotation:

Shift Start Time:

Shift End Time:

Weekends:

Holidays:

No

Call Obligation:

No

Union:

Union Posting Deadline:

Compensation Range:

-

Employee Benefits at Essentia Health:
At Essentia Health, we’re committed to supporting your well-being, growth, and work-life balance. Our comprehensive benefits include medical, dental, vision, life, and disability insurance, along with supplemental options to fit your needs. We offer a 401(k) plan with employer contributions to help you plan for the future, and we invest in your professional development through training, tuition reimbursement, and educational programs. To help you thrive both at work and at home, we provide flexible scheduling, generous time off, and wellness resources focused on your physical, mental, and emotional health. Please note that benefit eligibility may vary. For full details, refer to your benefit summary or contact our HR Service Center at (218) 576-0000.