Patient Access Representative 2, Full Time

Current Employees:

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Location: UHealth Tower

Shift: Monday to Friday, 8:30 AM to 5:00 PM

The Patient Access Representative 2 (On-Site) registers patients for clinical services by obtaining pertinent information, verifying insurance benefits, explaining pertinent documents, and collecting payments.

CORE JOB FUNCTIONS:

1. Obtains, confirms, and enters demographic, financial, and clinical information necessary for

financial clearance of scheduled patient accounts.

2. Contacts patients’ families or physicians’ offices to obtain missing insurance information.

3. Verifies insurance and confirms insurance eligibility of patient coverage benefits, notifying patient

and referring physician in the event of failed eligibility.

4. Collaborates with scheduling departments to identify add-on patients.

5. Obtains necessary authorizations, pre-certifications, and referrals.

6. Notifies patients of liabilities and collects funds.

7. Maintains appropriate records, files, and accurate documentation in the system of record.

8. Adheres to University and unit-level policies and procedures and safeguards University assets.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

CORE QUALIFICATIONS:

High School diploma or equivalent

Minimum 2 year of relevant experience

Knowledge, Skills, and Attitudes:

General knowledge of office procedures and operations.

Skill in data entry with minimal errors.

Ability to communicate effectively in both oral and written form.

Skill in completing assignments accurately and with attention to detail.

Ability to process and handle confidential information with discretion.

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.

Job Status:

Full time

Employee Type:

Staff

Pay Grade:

H4