PATIENT ACCOUNT COORDINATOR

Description

Schedule: Full-Time / 40 hours

• Shift: Days 8a-4:30p
• FLSA Status: Non-Exempt

Pay Range

$19.75 – $29.09 per hour

The compensation range listed above represents the good-faith range Cary Medical Center anticipates relying upon when making an offer for this position. Starting pay is determined based on factors including, but not limited to, experience, education, certifications, internal equity, and market conditions.

Job Summary:

Join Our Award-Winning Billing Team!

Cary Medical Center is seeking a Patient Account Coordinator to join our Billing team. In this role, you will handle all aspects of billing, collecting, logging, and filing insurance claims and payments. You’ll be responsible for monitoring claims and effectively communicating to resolve any internal or external issues.

At Cary, we value teamwork, collaboration, and a supportive workplace culture. Our employees have proudly voted us one of the 2026 Best Places to Work in Maine for the sixth year in a row. Here, your contributions truly make a difference, and you’ll be part of a team that values your skills and dedication.

Essential Duties:

• •Retrieve and work daily insurance lists (unapproved, approved and claims with missing information). Process claims appropriately on each list within 1 hour of receipt.
• •Retrieve generated claims for verification and mailing or electronic billings. Claims must be prepared and ready to mail within a 24 hour period.
• •Build electronic claims file for Commercial, Anthem, and Medicare, correcting edit list, transmission of claims, and receiving transmission report in the absence of others.
• •Recognize checks and remittances into the computer system. Receipts must be posted within two business hours of receipt. This includes changing collect codes, billing, secondary insurances, and processing credit balances.
• •Response to inquiries from patients. Internal and external requests for information must be completed within a 24-hour period.
• •Follow up of accounts that are unpaid. All claims should be on the billed and unpaid claims list under 60 days old or more recent column with proper notes. No claims should have a discharge date exceeding 4 months old from the current date. Any expectations must have appropriate documentation.
• •Respond to mail received. Mail should be opened and processed within a 24-hour period.
• •Do small balance adjustments. While working ageing and/or remittance advices all appropriate small balances must be adjusted.
• •Bill secondary insurances.
• •Responsible for Medicare Physician credentialing.
• •Review and verify total sheets for all other insurances
• •Prepare electronic transmissions, and transmit claims daily in the absence of others.
• •Train new employees as necessary.
• •Provide back-up for other insurance payers as appropriate.
• •Work with other departments to correct issues with Medicare APC edit list.

Requirements

Minimum of as Associated Degree or equivalent experience preferred.

Availability:

Depending on department staffing needs, you may be asked to work nights, weekends, and holidays.

Equal Employment Opportunity:

Cary Medical Center is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other status protected by applicable federal or Maine law.

Contact Information:

• •To view the full job description or request additional information, please contact Kelly at 207-498-1311 or email [email protected] .
• •We offer a comprehensive benefits package, including health, dental, vision, retirement, and paid time off. To view the complete benefits package, click here: Cary Medical Center Benefit Information .

Cary Medical Center is an Equal Opportunity Employer & Provider