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Western Montana Clinic

Patient Accounts Representative / Insurance

Missoula, MT

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hirly's read of this role

Seniority
Mid level
Country
US
Work mode
On-site / unstated
First seen by hirly
30 Sept 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

Description

At Western Montana Clinic, we are continuing our 100-year tradition of providing excellent health care to the community. We are a group of local, independent providers practicing in multiple specialties. Our mission remains the same - to provide our patients with the same high quality health care that we expect for our families.

We are seeking a full-time Insurance Representative / Patient Accounts Representative for medical billing to join our Central Billing Office team. Wage Range DOE

In this position you will:

  • Handle a high volume of telephone contacts with patients/insurance companies and respond appropriately to inquiries regarding their medical billing and account status.
  • Document all interactions in a precise and complete manner in the patient’s medical billing account.
  • Analyze accounts, determine billing discrepancies and resubmit corrected claims to insurance carriers. If necessary, appeal denied claims using payer specific protocols.
  • Review insurance Explanation of Benefits to determine appropriateness of payments.
  • Ensure the patient’s medical billing information is accurate and up to date.
  • Must have understanding of insurance contracts.
  • Work closely with Financial Counselors to assist patients to set up monthly payment plans according to company and regulatory policies.
  • Comply with the HIPAA Privacy and Security Regulations.

Benefits Offered:

  • Health insurance
  • Life insurance
  • Paid time off
  • 401(k) + match
  • Voluntary benefits - Dental insurance, Vision insurance, Disability insurance

Minimum Requirements:

  • High school diploma or equivalent
  • Previous medical insurance billing experience in a healthcare organization preferred or equivalent combination of experience and education in a medical insurance billing program.

The successful candidate will be subject to a background check.

An Equal Opportunity Employer

Original posting on Western Montana Clinic's site ↗

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