Patient Care Coordinator

The Grove Family Dental is currently looking for a highly motivated Treatment Care Coordinator to add to our amazing team!

The Grove Family Dental is patient-focused with an emphasis on five-star service. We have a fantastic team led by Dr. John Gernetzke and Dr. Cali Hensel and an amazing culture! Visit our website at:

https://www.thegrovefamilysmiles.com/

This position requires the individual to be flexible with the needs of the practice. The ideal candidate will be friendly, outgoing, highly organized, and comfortable discussing treatment plans with patients. The candidate needs excellent interpersonal skills and the ability to multitask in a fast-paced environment.

Salary:

$22/hr–$26/hr

Based on experience

Work Schedule:

Monday: 7:30 AM - 4:30 PM

Tuesday: 7:30 AM - 4:30 PM

Wednesday: 7:30 AM - 4:30 PM

Thursday: 7:00 AM - 4:30 PM

Friday: 7:30 AM - 2:30 PM

Benefits Include:

1.) All-Expenses-Paid Tropical Vacation After 5 Years with Mercy Dental Group!

Includes you and a guest

Eligible for this benefit every five years (5 years, 10 years, 15 years, etc.)

2.) Paid Time Off

3.) Various Insurances

Matched 401(k)

Medical

Dental

Vision

Health Savings Account/Flexible Spending Account

Life Insurance

Short-term Disability

Accident, Cancer, and Hospital coverages

Duties and Responsibilities:

Assist with greeting, scheduling, recare, and other front desk duties

Understand and navigate patients’ dental insurance

Collect and document patients’ charges and payments

Prepare treatment plans for patients and lead patient consultations

Strive to provide excellent customer service throughout the organization

Build patient relationships based on trust and empathy

Thrive in a fast-paced, dynamic environment that requires multitasking

Be willing and able to step into various roles and wear different hats

Position Requirements:

Excellent verbal and written communication skills

Strong organizational, problem-solving, and analytical skills

Ability to manage priorities and workflow with close attention to detail

Ability to work independently

Ability to work effectively with a variety of personalities at all levels

Versatility, flexibility, and a willingness to approach constantly changing priorities with enthusiasm

Experience:

Dental: 3 years preferred, but we are willing to train the right individual

The Grove Family Dental is an affiliated office of Mercy Dental Group! As part of the Mercy Dental Group family, our mission is to help families experience compassionate, community-focused, and extraordinary oral healthcare throughout each of our offices. We focus on helping our team members build practices that change lives and communities by delivering better care and dentistry.

Please visit our website to learn more about our mission and values:

https://www.mercydentalwi.com/