Patient Care Coordinator

Description

At PreservEndo, we pride ourselves on delivering exceptional endodontic care in a warm and welcoming environment. Our team is dedicated to providing the highest level of patient care, and we are currently seeking a dynamic and organized Patient Care Coordinator to join our growing team.

Position Overview : We are looking for a highly motivated Patient Care Coordinator to be the first point of contact for our patients. The ideal candidate will be responsible for ensuring a smooth and positive experience from check-in to check-out. This role requires excellent communication skills, efficiency in multi-tasking, and a strong team-player mentality.

Key Responsibilities :

• •Patient Experience: Greet patients, manage the check-in and check-out process, and ensure all patient information is accurate.
• •Insurance & Billing: Handle dental insurance verification, collect co-payments, and manage billing inquiries.
• •Appointment Scheduling: Schedule patient appointments and manage the office calendar efficiently.
• •Communication: Answer phone calls and emails promptly, providing accurate information and assistance.
• •Referrals & Coordination: Communicate with referring offices and follow up with patients as necessary.
• •Schedule Preparation: Prepare daily schedules for the clinical team and ensure all appointments are properly coordinated.
• •Team Collaboration: Work closely with the clinical team to ensure seamless patient care and daily office operations.

Qualifications :

• •Dental insurance verification experience
• •Strong phone experience and professional telephone etiquette
• •Appointment scheduling experience
• •Excellent verbal and written communication skills
• •Strong organizational skills and attention to detail
• •Ability to multi-task and manage time effectively in a fast-paced environment
• •A positive attitude and a team-oriented approach to work

Dress Code / Uniform

Black scrubs

Schedule: Tuesday through Thursday

Wake Forest Location: Tuesday-Thursday

Cary Location: Friday

Benefits:

• •401(k) matching
• •Dental insurance
• •Flexible spending account
• •Health insurance
• •Health savings account
• •Life insurance
• •Paid time off
• •Retirement plan
• •Vision insurance