Patient Care Coordinator PRN

Description

Location: Various Clinics in Treasure Valley

Schedule: M - F anytime 7 am - 7 pm

Pay Range: $18 - $20/hour

Interview Process: 1. Apply online 2. virtual interview for you to meet and learn more about the role (30-45 minutes) 3. Offer and training

The Position:

Mountain Land Physical Therapy is hiring a friendly, organized, and tech-savvy Patient Care Coordinator to join our outpatient physical therapy team. In this front desk medical office role, you’ll manage patient scheduling and payment collection, while creating a welcoming clinic environment. This position includes full training and mentorship, which is ideal for both experienced medical receptionists and those new to healthcare.

What You’ll Do:

Greet and check in patients, creating a friendly and professional first impression

• •Manage physical therapists' schedules using our scheduling software
• •Collect co-pays, co-insurance, deductibles, and private payments at time of service
• •Answer phones and respond to emails with exceptional customer service
• •Maintain HIPAA compliance and confidentiality in all patient interactions
• •Keep the front desk and waiting area organized, efficient, and welcoming
• •Assist with medical record updates and administrative tasks

What We’re Looking For:

• •Previous front office, medical receptionist, or customer service experience preferred
• •Comfort using Microsoft Office and learning a scheduling software
• •Strong communication and multitasking skills
• •Friendly, team-oriented personality with a professional demeanor
• •Willingness to learn and grow in a healthcare setting

Why Join Us:

• •Supportive team culture with mentorship at every stage of your career
• •Room to grow into roles in medical billing, office management, or clinic operations
• •Work that makes a difference by helping patients on their journey to recovery

Requirements

• •High school diploma or equivalent
• •Friendly, professional communication skills
• •Comfortable using computers and learning new software
• •Able to multitask in a fast-paced clinic
• •Reliable and punctual
• •Customer service or office experience preferred