Patient Care Tech (D3)

Tufts Medicine is a leading integrated health system bringing together the best of academic and community health care to deliver exceptional, connected and accessible care experiences to consumers across Massachusetts. Comprised of Tufts Medical Center, Lowell General Hospital, Melrose/Wakefield Healthcare, an expansive home care network and a large clinically integrated physician network, Tufts Medicine has more than 15,000 dedicated employees and caregivers.

Job Profile Summary

​This role focuses on providing professional and nonprofessional nursing care services in accordance with physician orders. In addition, this role focuses on performing the following Nursing Support duties: Provides basic care services to patients, but does not have an RN or LPN license. Positions in this nursing support work under the direction of physicians, mid-level practitioners, and may work under the direction of registered nurses depending on their unit. A clinical technologist role that has specialized knowledge or skills gained through a combination of vocational education, training, and experience. This role will be most commonly applied to patient care and/or scientific/laboratory jobs. An experienced level role requiring basic knowledge of job procedures and tools obtained through work experience and requiring vocational or technical education. Works under moderate supervision, works through problems of a routine nature, but may at times require interpretation or deviation from standard procedures and communicates information that requires some explanation or interpretation.

Job Overview

Under the supervision of nursing clinical staff, performs various clinical, administrative services in designated area according to the policies, procedures, philosophy, and objectives of the department and hospital. Works cooperatively within department and other services to create a system of quality health care.

Job Description

Minimum Qualifications:

1. High school diploma or equivalent

2. Certified Nursing Assistant (CNA) or equivalent

3. Successful completion of courses in EKG and Phlebotomy (only for Critical Care and ED)

4. Basic Life Support (BLS) certification

5. One (1) years experience in health care or nursing services

Preferred Qualifications:

1. Three (3) years experience in health care or nursing services

What We Offer

Competitive salaries & benefits that start on day one

403(b) retirement with company match

Tuition reimbursement

Free on-campus parking

Career growth opportunities

Guaranteed hours and set schedule ​

Location: Lowell General Hospital - 295 Varnum Avenue - Lowell, MA

Hours: 24 Hours Weekly - 7am - 7pm - Every 3rd weekend (Sat-Sun) and holiday rotation requirement.

Duties and Responsibilities: The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list. Other duties and responsibilities may be assigned.

1. Assists with any examinations, procedures, tests, treatments that have been taught through formal training which main include: Using glucometer, hoyer lift, obtaining vital signs, urinalysis, blood glucose, microalbumin, and A1C. Takes vital signs and weights.

2. Assists patients with Activities of Daily Living (ADLs) in a manner which maintains patient privacy and safety. Prepares patients for meals, assists with meals or feeds patient as necessary. Responds to call lights in a timely manner. Assists with ambulation and/or transfers.

3. Provides complete hygienic care to patients which may include distributing linens, making beds, changing linens, changing briefs, bedpans, urinals, and catheters. Administers cleansing enemas.

4. Applies principles of prevention to maintain skin integrity and skeletal muscular alignment. Changes simple dry sterile dressings.

5. Assists self-care Ostomy patients with pouching and preventative skin care.

6. Prepares and administers hot and cold applications including sitz bath, soaks and packs.

7. Applies supportive appliances, i.e. slings, ace bandages, elastic stockings and binders, when appropriate.

8. Obtains, documents and reconciles allergy and medication lists.

9. Collects and prepares specimens and relevant documentation for transportation to off-site laboratory, assuring accuracy in labeling and documenting. Update and reconcile all lab results in EMR.

10. Monitors and replenishes medical supplies. Cleans and sterilizes instruments and maintains diagnostic equipment. Arranges for any replacement/upgrades to all medical devices.

11. Assists with medical, office, or clinical staff with clerical support necessary to ensure efficient practice procedures which may include: greeting patients, scheduling appointments, answering phones, taking messages and patient mailings.

12. Assists and provides assistance to other employed physician practices as required and will perform other duties as assigned by manager or supervisor.

13. Performs patient care according to nursing direction, rehab schedule and discharge plan. Reports any observed change in patient’s conditions or behavior promptly to RN/LPN. Reports patient complaints or problems to the assigned nurse at appropriate intervals during the shift

14. Transports patient to procedures/discharge within hospital as directed. Acts as a Safety Sitter when needed.

Physical Requirements:

1. Lifting up to 30-35 lbs and turning patients. Prolonged standing and walking. Occasional twisting, bending, reaching, pushing/pulling, sitting, kneeling, and squatting.

2. Manual dexterity using fine hand manipulation for performing procedures to operate computer keyboard.

3. Requires ability to see computer screen, read reports, and perform assistance in procedures with accuracy.

4. Requires ability to hear patients.

Skills & Abilities:

1. Ability ro read, write, and comprehend medical terminology.

2. Excellent interpersonal and organizational skills.

3. Able to work with detailed, confidential material.

4. Computer experience.

5. Maintains sensitivity, maturity, and flexibility in coping with difficult situations.

6. Able to work with all levels of staff including members of hospital departments, physicians, vendors, patients, and members of the community.

7. Demonstrates knowledge of proper body mechanics.

• About Lowell General
• For more than 125 years, Lowell General has served the Greater Lowell community with pride. We balance the first-rate care of a premier medical center with the warmth of a four-time Magnet®-recognized community hospital. As a member of our team, you’ll join over 3,000 dedicated care providers to offer complete, connected care, when and where patients need it most.

• Magnet Designation:
• The American Nurses Credentialing Center (ANCC) honored Lowell General Hospital with Magnet Recognition for excellence in nursing care, our fourth designation achieved in March 2025! The Magnet Recognition Program recognizes healthcare organizations dedicated to nursing excellence, professionalism, and patient-focused care. It is the highest level of recognition an organization can receive for providing the very best quality in patient care. Only nine percent of hospitals in the United States have achieved Magnet status and fewer than one percent of hospitals have achieved a fourth consecutive Magnet designation.

At Tufts Medicine, we want every individual to feel valued for the skills and experience they bring. Our compensation philosophy is designed to offer fair, competitive pay that attracts, retains, and motivates highly talented individuals, while rewarding the important work you do every day.

The base pay ranges reflect the minimum qualifications for the role. Individual offers are determined using a comprehensive approach that considers relevant experience, certifications, education, skills, and internal equity to ensure compensation is fair, consistent, and aligned with our business goals.

Beyond base pay, Tufts Medicine provides