White Rock Medical Center
Patient Care Technician | Full Time
Dallas, TX
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hirly's read of this role
- Role family
- Healthcare
- Seniority
- Mid level
- Country
- US
- Work mode
- On-site / unstated
- First seen by hirly
- 9 Nov 2026
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the posting
Description
White Rock Medical Center is a community-based hospital located near the historic White Rock Lake community, that serves the Dallas, Garland, Mesquite and surrounding areas. We specialize in a wide range of services including comprehensive medical/surgical care, bariatric, cardiology, outpatient and emergency medicine.
Our mission is to deliver exceptional healthcare with compassion and excellence.
White Rock Medical Center is seeking compassionate, care-minded individuals to join our company and make a difference. As a member of the White Rock Medical Center team, you can advance your skills while working in a supportive and patient focused environment.
Apply today!
Why join White Rock Medical Center?
- Competitive salary and benefits
- Employee programs and events.
- Paid Time Off and 5 Company Holidays with 2 Floating Holidays
- Employer paid life insurance.
- Additional voluntary benefits such as STD, LTD, etc.
- Job Summary: Under the guidance of a RN and LVN, the Patient Care Tech provides direct and indirect patient care duties.
- Essential Functions:
- Reports any change in physical condition or behavior of patient to RN or Shift Manager.
- Provides hygiene care to assigned patients and documents care in EMR.
- Assists patients in ordering meals, feeding patient if necessary, removing tray from room and accurately documents dietary intake in EMR.
- Anticipates patients’ needs and answers call lights in a timely manner.
- Carries out fall prevention interventions for patients at risk; Keeps bed in low position, siderails up, bed alarm activated; responds quickly when alarm sounds.
- Prepares patient room for receiving an admission, including presence of O2 and suction set-ups.
- Follows Valuables procedure.
- Accurately obtains and records in ERM vital signs, O2 sats, blood sugars, daily weights, and intake/output on assigned patients.
- Collects and accurately labels specimens and transports specimen to proper area in the lab.
- Operates equipment safely and reports malfunctions.
- Runs controls on glucometer; makes sure control bottles are dated accurately.
- Adheres to infection control policies.
- Makes sure Redi-bath temperature is recorded daily.
- Uses proper body mechanics when transferring patient from bed/chair and uses lift equipment when required.
- For Telemetry patients properly places electrodes and monitor on patient; brings monitor back to tele room when patient is discharged.
Behavioral Standards
Treats everyone as their customer; utilizes scripting and other tools to ensure consistency in customer service; Expresses recognition and shows appreciation to others; fully utilizes AIDET principles; responds quickly to handle requests, complaints, and questions; displays a positive attitude.
Communication/Knowledge:
Wears nametag properly; follows dress code policy; answers phone correctly and promptly; is prepared for meetings; meets deadlines; does not participate in gossip; acts ethically and treats others with respect; respects customer’s and co-worker’s time; establishes and maintains effective relationships with customers and co-workers.
Collaboration/Teamwork:
Attends staff meetings; follows HIPAA guidelines; follows patient rights policy; complies with the compliance program; demonstrates knowledge of role in a disaster; demonstrates knowledge of fire and fire drill procedures; working knowledge of hospital emergency codes; always utilizes standard precautions in the clinical setting; safely manages the environment of care by demonstrating a working knowledge of the requirements of the: Life Safety program, Utilities Management program, Hazardous Materials program, Emergency Preparedness program, Safety Management program, Medical Equipment Management program, Security Management program.
Requirements
Experience:
- Prior Experience as Patient Care Technician.
- Computer Skills.
- Ability to read, write, and comprehend medical terminology.
Education:
High School Diploma or equivalent is required.
Licensure/Certifications
- BLS from AHA or ARC.
- Certified Nursing Assistant license from the Texas Nurse Aide Registry or EMT certification or CMA certification preferred.
Listed on hirly, a job board. hirly is not the employer: White Rock Medical Center is hiring for this role.
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