Patient Engagement Specialist

Description

Job Summary

The Patient Engagement Specialist is responsible for supporting the recruitment and pre-screening of potential clinical trial participants. This individual plays a key role in patient communication, recruitment strategies, and study-specific engagement to ensure successful enrollment and a positive participant experience. The role requires high levels of organization, professionalism, and collaboration across departments. Outreach activities in the local community to increase awareness of clinical trials.

Responsibilities

• •Explain study details to prospective participants clearly and compassionately.
• •Conduct phone screenings using IRB-approved scripts.
• •Document prospective candidates traits in CRM system.
• •Respond promptly to participant questions and escalate complex inquiries to the Recruitment Manager.
• •Develop positive and trusting relationships with participants to encourage continued engagement.
• •Coordinate with the Recruitment Manager on advertising and outreach plans.
• •Conduct thorough chart reviews to identify eligible patients per protocol criteria.
• •Maintain communication with coordinators and physician investigators regarding availability and potential challenges on specific studies
• •Represent Chase Medical Research positively during sponsor and CRO interactions to encourage future collaborations.

Requirements

Skills

• •Knowledge of medications and diagnoses in multiple therapeutic areas.
• •Excellent written and verbal communication skills.
• •Strong organizational and problem-solving abilities.
• •High attention to detail and ability to manage multiple tasks simultaneously.
• •Compassionate, ethical, and professional in all interactions.
• •Knowledge of GCP, HIPAA, and clinical trial protocol requirements.
• •Experience in patient recruitment or clinical research preferred.