Patient Service Rep -University Internal Medicine and Integrative Health

Description

University Physicians Association is seeking qualified applicants for a full-time Patient Service Rep position at University Internal Medicine and Integrative Health (Located within the UT Medical Center ). Candidates must be detail-oriented and able to work under deadlines in a very fast-paced office. This position will work closely with the physician to provide a seamless patient experience.

If you are looking for a career that offers a great culture to grow and learn while using your passion for patient care, we want you on our team! In addition to working for a company that is committed to being a great place to work for all team members, we also offer a great comprehensive benefit package that includes:

• •Medical, Dental, and Vision Insurance
• •401(k) with company match and immediate vesting
• •Short-term and Long-term disability
• •Life insurance
• •Critical Illness
• •Flexible Spending Accounts
• •Health Savings Account with Employer contribution
• •PTO, Sick leave, Bereavement leave
• •Employee Assistance Program
• •Fitness Center

Job Responsibilities :

• •Greet patients in friendly and timely manner
• •Ensure that patients complete necessary forms required for the electronic health record and billing office
• •Maintain patient demographic and insurance information; Collect payments
• •Ensures good patient flow through practice by timely processing of patients as they arrive at front office
• •Answer patient inquiries regarding patient registration information or billing questions
• •Refers patient inquiries regarding medical care or treatment to the physician
• •Schedules patients with appropriate physician
• •Document scanning into electronic health record
• •Other duties as assigned

Requirements

What We’re Looking For

• •Excellent multitasking, time management, and communication skills
• •Strong attention to detail and organizational ability
• •At least 6 months of experience in a medical office setting
• •In addition to traditional clinical responsibilities, this role also includes a significant amount of office-based work. The ideal candidate will be comfortable supporting both patient care and administrative functions such as tracking metrics, managing documentation, and assisting with workflow coordination.