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Orthopedic Associates of Hartford

Patient Service Representative Business Office

Farmington, CT

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hirly's read of this role

Seniority
Mid level
Country
US
Work mode
On-site / unstated
First seen by hirly
21 Oct 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

Description

Full-time

Farmington, CT • Billing & Collections

Description

Established in 1970, Orthopedic Associates of Hartford, P.C., is one of the area's largest orthopedic practices with office locations throughout greater Hartford. Our growing practice is currently seeking a Patient Service Representative to join our Billing & Collections team in our Farmington business office. The successful candidate will be a team player who is dependable, organized, enthusiastic, and detail oriented. A positive "can-do" attitude is a must.

What you'll do:

  • Handle incoming calls from patients and physician offices with questions regarding balances due by patients.
  • Update patient demographics.
  • Read, understand, and explain to patients Explanation of Benefits statements.
  • Communicate with patients and staff in a prompt, pleasant, and helpful manner.

PM22

Requirements

Requirements

  • High School Diploma or GED.
  • Basic knowledge of insurance billing requirements and how to read an Explanation of Benefits.
  • Previous experience with Epic EMR systems.
  • Excellent written and verbal communication skills.
  • Knowledge of HIPAA regulations.
  • Computer skills, including on-line insurance websites and Microsoft Word, Outlook, and Excel.
  • Organized and detail oriented with excellent follow-up skills.
Original posting on Orthopedic Associates of Hartford's site ↗

Listed on hirly, a job board. hirly is not the employer: Orthopedic Associates of Hartford is hiring for this role.

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