Payroll & HR Operations Specialist (Dutch-speaking)

• Full-time: 38 hours. Hybrid.
• Department: People
• Location: Amsterdam
• Reporting To: Payroll & Operations Team Lead

Role Overview

As a HR, Payroll & Operations Specialist, you will manage and oversee all aspects of HR Operations and Payroll processing. This role requires a high level of attention to detail, strong analytical skills, and the ability to handle sensitive information with confidentiality. You will be expected to support in staying updated on changes in payroll and contractual laws and regulations and help implement necessary adjustments to maintain compliance. You will be involved in preparing HR & payroll reports, resolving discrepancies, and providing support during audits.

This role acts as the primary owner of employment contracts and serves as the official liaison with Dutch labour authorities to guarantee strict legal compliance.

Key Responsibilities

Contractual Lifecycle Management

Prepare employment contracts, extensions, and legal onboarding packages in accordance with Dutch labour law and the CLA Agreement (Collective Labor Agreements).

Execute all mandatory employment notifications (hiring, extensions, transformations, and terminations).

Manage legal amendments, annexes, part-time/full-time transitions, and transfers, ensuring employee files are 100% compliant.

Manage administrative and legal documentation for resignations and terminations.

Manage the full employee lifecycle, including onboarding, contract administration, employee changes, and offboarding.

Serve as a first point of contact for Employees and Managers regarding contractual and payroll procedures.

Support payroll preparation by maintaining accurate Employee records and ensuring timely submission of payroll data.

Administrate Employee benefits, pension schemes, leaver requests, and other employment-related programs.

Coordinate and monitor absence management processes, including sickness, family leave, and statutory leave administration.

Prepare employment contracts, letters, employer statements, and other HR documentation.

Monitor compliance with employment legislation and internal policies, escalating risks where necessary.

Identify opportunities to improve HR and operational processes, contributing to continuous improvement initiatives.

Support organisational projects, including system implementations, policy updates, restructures, and change management initiatives

Skills & Experience Required

Minimum 2 years of experience in HR administration, employee lifecycle management, payroll support, or labour relations, preferably within the Dutch market.

Minimum completed MBO Level 4 qualification in Human Resources, Payroll Administration, Business Administration, Finance, Accounting, or a related field. A bachelor's degree in Human Resource Management (HRM) and certifications such as the Practical Diploma in Payroll Administration (PDL) are considered a strong advantage.

Dutch: Full Professional Proficiency

English: Full Professional Proficiency.

Desirable Attributes

Experience in the retail sector is a plus.

Experience with AFAS Profit & Manus.

Compensation & Benefits

We are proud to be an equal opportunity employer, committed to creating a workplace where every colleague is valued, respected, and empowered. We celebrate the diversity of our teams and strive to ensure that all colleagues regardless of background, identity, or lived experience can thrive and contribute meaningfully.

As a part of our successful and continually evolving company, you’ll be encouraged to embrace and uphold our strategic priorities: putting people first, at the forefront of digital innovation, staying deeply attuned to our customers, and pursuing operational excellence. We are always exploring new avenues for growth, and we welcome individuals who are passionate about making a positive impact every day.

We know our employees work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits:

Pay range: annual min 35.000 - max 50.000 euro, including 8% holiday pay.

Hybrid Working (one day from home and 4 days from the office).

Travel expenses reimbursement through Km allowance or NS Business card.

24 vacation days on a full-time basis.

Staff discount on qualifying purchases across JD Group retail stores and online.

Personal development opportunities to learn and develop at work.

Pension scheme.

Discount on other retailers in the Netherlands through the ' www.corporate-benefits.nl ' app.

Access to Telus, wellbeing platform.

Discount on health insurance.

National and international career development opportunities.

Bike scheme.

An integrity check via the warning register of the Fraud Approach Detailhandel foundation is part of the application procedure.