Payroll Tax Specialist

COMPANY OVERVIEW

PACS Group, Inc. is a holding company investing in post-acute healthcare facilities, professionals, and ancillary services. Founded in 2013, PACS Group is one of the largest post-acute platforms in the United States. Its independent subsidiaries operate 325 post-acute care facilities with 47,000 employees across 17 states serving over 31,000 patients daily. PACS business support division, PACS Services, provides technology and administrative support services — accounting, finance, human resources, compliance, payroll, AR/AP, legal, risk management, information technology, corporate communication, and other business advice and support — to their healthcare facilities, reducing administrative burdens so their leadership and care teams can focus on the care, well-being, and quality of life of their patients and residents. PACS is one of Utah’s Best Companies to work for. It has also been recognized as one of Utah’s Fastest Growing Companies for multiple years.

JOB SUMMARY

The Payroll Tax Specialist is responsible for supporting accurate, compliant, and timely payroll tax administration across PACS’s multi-state portfolio of healthcare facilities. This role researches and resolves federal, state, and local payroll tax notices; coordinates with tax agencies, ADP SmartCompliance, internal payroll teams, and facility contacts; and maintains accurate tracking, documentation, and audit-ready records. The Payroll Tax Specialist also supports tax account registrations for newly acquired entities, assists with payroll tax reconciliations, tax rate changes, and compliance inquiries, and helps strengthen payroll tax processes, controls, and reporting through continuous improvement and attention to detail.

Responsibilities

Research and resolve federal, state and local payroll tax notices across PACS’s multi-state portfolio of healthcare facilities

Analyze penalty & interest assessments to determine responsibility and identify abatement eligibility

Review and validate ADP SmartCompliance response packages for accuracy and completeness before closing notices in tracking log

Communicate effectively with federal, state and local tax agencies via phone, email and agency portals to resolve notices and disputes

Provide support to internal payroll teams and facility level contacts regarding notice-related inquiries

Monitor and manage FreshService ticket queues related to tax notices to ensure SLAs are met and issues are routed appropriately

Maintain the agency notice tracking log and ensure all notice activity is documented accurately for audit reporting purposes

Register for state & local withholding/unemployment tax IDs for newly acquired companies

Facilitate the creation of state specific POA forms to grant ADP legal authorization to act on acquired entity’s behalf

Ensure adherence to department and company SOPs and support the maintenance of process documentation

Manage unemployment tax rate changes

Collaborate with team members to identify efficiencies and improve notice resolution workflow

Stay updated on payroll tax legislation, agency rule changes and filing requirements to help prevent future notices

Support the preparation and maintenance of payroll tax policies, procedures and internal reference materials

Assist with internal and external audit support and compliance inquiries as needed

Qualifications

3+ years of payroll tax experience in a multi-state environment

Hands-on experience with payroll, specifically tax processing and adjustments

Working knowledge of tax systems for notice tracking and resolution

Solid understanding of federal, state and local payroll tax compliance requirements

Strong organizational skills with the ability to manage multiple deadlines and notice queues simultaneously

Clear written communication skills for agency correspondence and internal documentation

Ability to work independently and escalate issues with good judgement

Proficiency in Microsoft Excel for reconciliation, tracking and reporting

Comfort navigating federal and state agency portals

Prior experience setting up tax jurisdictions for newly acquired entities

Familiarity with SUI/FUTA reconciliation and unemployment tax management

Preferred

Experience with Workday and ADP SmartCompliance

Multi-entity and multi-state payroll

Healthcare industry payroll

Work Location

This role is based at PACS Headquarters in downtown Salt Lake City, UT. Relocation assistance is available for qualified candidates who reside outside the greater Salt Lake City area.

Travel

Travel is expected across regions to build relationships and support implementation. Anticipated travel: 5% depending on business needs.

Join PACS: Elevate Healthcare with Us!

PACS is elevating healthcare by revolutionizing our approach to leadership and quality care. Guided by our core values of love, excellence, trust, accountability, mutual respect, and commitment , we strive to foster a culture of compassionate care within our teams and the communities we serve. As we grow rapidly, exciting opportunities await you to engage in impactful projects and contribute valuable insights to stakeholders nationwide.

If you're ready to make a difference and embrace our mission of creating real change, we invite you to join us at PACS. Together, let’s shape the future of healthcare!

Join Our Team and Thrive!

At PACS, we believe our employees are our greatest asset. That’s why we offer an exceptional benefits package designed to enhance your well-being and support your lifestyle.

Our Comprehensive Benefits Include

Health Coverage: Enjoy medical, dental, and vision plans to keep you and your family healthy.

PTO and Vacation: Benefit from generous paid time off and holidays to relax and recharge.

Financial Wellness: Take advantage of Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) to manage your healthcare expenses effectively.

Retirement Planning: Secure your future with our 401(k) plan, complete with company contributions to help you build your retirement savings.

Support When You Need It: Our Employee Assistance Plan (EAP) provides confidential support for personal and professional challenges.

Join us at PACS and take advantage of a workplace that truly values you!

We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applicants of every race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, and any other protected characteristic. Employment decisions are based on qualifications, merit, and business needs.