People + Culture Generalist

Description

Why clients love us:

We are laser focused on delivering quality and excellence to our clients for their technology modernization needs, business and technology strategy, and cloud transformation initiatives. We are a nationally recognized Microsoft Partner of the Year and the largest, leading IT service provider headquartered in San Diego. As a Top 1% Microsoft Cloud Solution Provider, with engineers that individually hold over 38 Microsoft certifications, our clients trust us because we are the experts! Essential Duties/Responsibilities:

The value you bring:

The People + Culture Generalist is accountable for both the accurate, compliant administration of Managed Solution’s HR operations and the day-to-day execution of its culture and employee experience programs, in alignment with the vision and direction set by the Director of People + Culture. Managed Solution is a multi-state, large group employer with onsite, remote, and hybrid team members, and this role supports that workforce through payroll preparation, HRIS administration, benefits administration, essential recruiting, onboarding and offboarding, and culture and engagement activities. The People + Culture Generalist models the Company’s values of Integrity, Heart, Innovation, and Teamwork and works closely with the Director of People + Culture and other People + Culture team members. They will be responsible for the following:

What you’ll do:

Employee Experience: Pre-Hire Through Offboarding

• •Supports essential recruiting as assigned, including posting approved positions, screening applicants, and coordinating interviews with hiring managers, delivering a responsive and respectful candidate experience in coordination with other People + Culture team members.
• •Prepares offer letters in alignment with Hiring Manager Offer Requests, for approval by the Director of People + Culture.
• •Owns pre-hire processes, including background checks and reference checks, and stays in touch with incoming hires through their start date so they feel welcomed before day one.
• •Owns the day-one experience for new hires and rehires, including coordination, scheduling, and new hire HR meetings, ensuring required documentation is completed and filed, including Form I-9 completion and E-Verify.
• •Completes new hire HRIS profiles and trains new hires on timekeeping tools, time-off requests, and other HRIS functions, including the Company’s wage and hour compliance expectations, as applicable.
• •Serves as an approachable first point of contact for employee questions about policies, pay, benefits, and HR systems, resolving routine questions and escalating complex or sensitive matters to the Director of People + Culture.
• •Completes administrative offboarding tasks for separating employees, including HRIS terminations, ending benefits, and COBRA notifications; separation meetings, including terminations, are conducted by the Director of People + Culture.

Payroll Preparation + Support

• •Drives employee and manager accountability for timely and accurate timecard submission and review, overseeing the timekeeping process ahead of each payroll cutoff, processing correction requests and time off entries, and serving as the primary resource for timekeeping questions.
• •Serves as the primary point of contact for employee and supervisor questions about time off, including how Company time off policies apply in the HRIS and payroll (for example, what to do when an employee has exhausted available sick time), escalating complex situations and policy exceptions to the Director of People + Culture.
• •Serves as the primary resource for preparing each payroll, including queuing all payroll inputs (such as pay changes, deductions, expenses, and commissions), creating payroll batches in Paylocity, and submitting batches to the Payroll Committee for review and approval in alignment with the payroll calendar.
• •Processes, with Director of People & Culture oversight and approval, all income withholding orders (garnishments) in accordance with the documentation received and applicable laws based on jurisdiction and employee location.
• •Processes Health Savings Account (HSA) contributions and other payroll-related transfers.
• •Calculates final checks for review, in accordance with applicable final pay requirements.
• •Supports year-end payroll functions, which may include review of reports, recording of imputed income and third-party sick pay, and W-2 preview reconciliation.

HRIS/Employee Administration

• •Prepares and submits Employee Record Change (ERC) requests and related changes in the Company’s HR Information System (Paylocity) for approval by the Director of People + Culture, including updates to employees’ titles, supervisors, departments, positions, and compensation.
• •Configures and maintains HRIS workflows to ensure ERC documents are routed to, received by, and approved by the appropriate parties.
• •Creates and launches HRIS workflows, as assigned, to distribute new or updated job descriptions and policies to employees for review and acknowledgment, tracking completion and following up as needed.
• •Maintains accurate employee records and organizational data in the HRIS, including reporting relationships and digital employee files.
• •Provides employee end-user support regarding HRIS accounts and system utilization.
• •Reviews, processes, and responds to agency correspondence, including tax notices and unemployment claims, within required deadlines.
• •Responds accurately to verifications of employment in accordance with Company policies and procedures.

Benefits Administration

• •Processes employee benefit elections and changes, including qualifying life events and new hire enrollments, via the Ease online enrollment tool, ensuring accurate communication of elections and changes to carriers and entry of payroll deduction updates to the HRIS.
• •Supports Open Enrollment, including distribution of information and required notices and coordination of benefits overview meetings, helping employees understand and make the most of their benefits.
• •Ensures timely notifications related to COBRA rights by processing qualified beneficiary information via the third-party administrator’s website.
• •Partners, in coordination with the Director of People + Culture, with the Company’s benefits broker and carriers to resolve eligibility, billing, and enrollment issues.
• •Coordinates with employees on leave each pay period to ensure benefit premiums are covered and that paid time off is applied as the employee intends.

Culture Stewardship + Engagement

• •Serves as a day-to-day ambassador of Company culture, modeling Managed Solution’s values of Integrity, Heart, Innovation, and Teamwork and helping employees across offices and remote teams feel connected to the Company and to one another.
• •Plans, coordinates, and executes culture and engagement activities, including in-person and virtual events and team celebrations, in alignment with the vision and priorities set by the Director of People + Culture.
• •Prepares for Townhall meetings in partnership with the Director of People + Culture, including gathering content, preparing presentation materials, coordinating logistics, and supporting follow-up communications.
• •Coordinates assigned employee recognition tasks, such as ordering and delivering work anniversary gifts and other milestone recognition, in accordance with Company programs.
• •Drafts internal communications and announcements at the direction of the Director of People + Culture and in accordance with established processes, such as new hire welcome announcements.
• •Supports employee feedback efforts as assigned, such as administering pulse checks and surveys and compiling results for review by the Director of People + Culture.

Projects, Process Improvement + Other Functions as Assigned

Supports compliance reporting, including Affordable Care Act (ACA), EEO-1, and California Pay Data reporting, by gathering and prep