People Operations Coordinator

About EliseAI

At EliseAI, we're improving the industries that matter most: housing and healthcare. Everyone needs a place to live and access to quality healthcare, yet both are often harder to secure than they should be.

By integrating AI agents deeply into existing workflows, we make them more efficient, reduce costs, and improve the experience for everyone.

Housing : We simplify how renters tour apartments, sign leases, submit maintenance requests, and stay connected with their property team—bringing everything they need for their home into one place.

Healthcare : We make it easy to schedule appointments, complete intake forms, and we help patients communicate with providers, so everyone can focus on health instead of paperwork.

With EliseAI, organizations reduce manual work, improve accessibility, and deliver a seamless experience across essential services. We recently raised a $350 million funding round at a $4 billion valuation led by Andreessen Horowitz (a16z) and Bessemer Venture Partners to accelerate this mission.

About the role

We're seeking a People Operations Associate with a strong focus on onboarding and new hire experience. At the core of this role is the ability to run a high-volume, end-to-end onboarding process, ensuring every new hire feels prepared, welcomed, and set up for success from day one. This role also supports the broader day-to-day operations of our People function in a high-growth environment, with a strong emphasis on leveraging automation, AI tools, and workflow platforms to build efficient, scalable people operations. It's a great fit for someone who is operationally minded, energized by process improvement, and excited to help shape what modern people ops looks like.

Key Responsibilities

Onboarding and new hire experience

Coordinate end-to-end onboarding for new hires, including pre-employment background checks, new hire paperwork, I-9 verification, travel arrangements, and any other pre-boarding coordination

Serve as the primary point of contact for new hires throughout their onboarding journey, managing start date tracking and ensuring a smooth transition into the company

Prepare and distribute onboarding materials including employee handbooks and policy documents

Own the updating and management of new hire training materials and live sessions, both in the LMS and in person, in coordination with cross-functional teams

Collaborate with IT to ensure new hires have system access set up, and conduct laptop setup sessions with new employees

Continuously look for ways to automate and improve the onboarding experience and streamline processes for scale

Operations, automation, and scaling people processes

Own the operational infrastructure that keeps our people processes running smoothly and efficiently. Identify manual, repetitive workflows across the people function and lead efforts to automate them through AI tools, workflow platforms, and smarter use of our existing systems

Build and maintain the trackers, dashboards, and reporting tools that keep the team organized and data-informed

Document processes clearly as you build them, creating a foundation that scales with the company

HR systems and administration

Manage transactions in our HRIS, including adding new hire profiles, processing status changes, and handling off boarding

Maintain accurate employee and company records, including personnel files and org charts

Draft employment verification letters, offer letters, and other employment-related correspondence

Ensure accuracy and compliance with company policies and legal requirements, including wage rate notices, labor law postings, and required training such as harassment prevention

Support immigration processes and documentation for candidates and existing employees

Assist with auditing HR data and identifying opportunities to improve data integrity and process efficiency

Support compensation and benefits administration, including helping employees navigate enrollment, changes, and general questions

Employee relations and manager support

Serve as a reliable first point of contact for employee questions related to HR policies, benefits, and general people operations

Support managers with people-related processes including performance review cycles, promotion documentation, and role changes

Help coordinate and track performance management cycles, ensuring timelines are communicated and followed across the organization

Assist with sensitive employee situations with professionalism and a high degree of discretion

Employee experience and culture

Manage company swag inventory and coordinate distribution for new hires, birthdays, work anniversaries, and other employee engagement moments

Coordinate employee recognition efforts including anniversary and birthday gift-giving programs

Cross-functional and project support

Support HR-related projects spanning administration, compliance, employee experience, and organizational culture

Partner with Finance, Legal, and other teams on cross-functional people initiatives such as headcount planning, policy updates, and compliance reporting

Assist with building and documenting scalable HR processes as the company grows

Take on stretch projects and ad-hoc assignments across the people function as business needs evolve

Move at rocket speed, build something massive.

We’re scaling fast, solving real client problems with precision and ambition. Here, you own your impact; full autonomy, no micromanagement, no fluff.

We hire the best, expect the best, and give you the masterclass of your career. It’s hard, it’s intense, and it’s the most rewarding work you’ll ever do. If you’re hungry, driven, and ready to build something massive, climb aboard.

Requirements

1 to 2 years of experience in HR Operations, Compensation and Benefits, or a related field

Proven experience with people operations fundamentals, including I-9 verification, onboarding workflows, HRIS data entry, and HR compliance basics

A genuine interest in the people function and a desire to grow within HR and people operations

Strong interpersonal skills coupled with excellent written and verbal communication

Exceptional organization and detail orientation, with a strong focus on data accuracy and integrity and an unmatched ability to manage multiple priorities

Comfortable working in a fast-paced environment and staying composed when priorities shift

Data-savvy with proficiency in Excel or Google Sheets; comfortable building and maintaining trackers, running reports, and working with people data to surface insights

A natural bias toward automation and process improvement; you look for opportunities to reduce manual work and build more scalable, efficient systems

Able to apply discretion to sensitive situations and maintain a high level of confidentiality

Self-starter with natural curiosity and a motivation to problem-solve and troubleshoot

Comfortable interacting with and supporting employees at all levels of the organization

Tech-savvy and quick to learn new tools and systems

Willing to work in person from our Midtown Manhattan office 5 days a week

Why Join

Growth and impact. It’s not often that you can get in on the ground floor of a funded startup that’s scaling. That means that instead of following a playbook, you’ll be writing it. Every single day you will be challenged to identify how we can scale and execute on it. You’ll learn what works when you succeed and what doesn’t when you fail. Either way, the rest of the team will be here to support you.

Benefits

In addition to the growth and impact you’ll have at EliseAI, we offer competitive salaries along with the following benefits:

Equity in the company

Medical, Dental and Vision premiums covered at 100%

Fully paid parental leave

Commuter benefits

401k benefits

Fitness & home services stipend to cover part of your expe