People Operations Specialist

Help us use technology to make a big green dent in the universe!

Kraken powers some of the most innovative global developments in energy.

We create the technology that redefines utilities and unlocks a new energy system of the future. By optimising renewable generation, building a more intelligent grid, and empowering utilities to deliver an exceptional customer experience, our operating system is transforming the industry worldwide.

It’s an incredibly exciting time to work in energy. Join us on our mission to improve the lives of ONE BILLION humans within the decade and shape a cleaner, better future for everyone.

🏠 Where you'll fit in:

We’re looking for a People Operations Specialist to help build and scale our people infrastructure across regions. You’ll join a collaborative, high-performing People Operations team, working closely with our Kraken Capabilities team, and business leaders.

This role is critical to ensuring a brilliant, seamless experience across the employee lifecycle - from post-offer onboarding through to off-boarding - while continuously improving our systems and processes to enhance both individual and organisational performance.

🚀 What you’ll own:

Own and improve people systems (e.g. HiBob, Ashby, Zinc), ensuring data integrity, usability, and scalability.

Lead and support global People Ops initiatives - from design to implementation - across onboarding, internal mobility, and exits.

Coordinate onboarding logistics including equipment, contracts, system access, and background checks.

Support Visa operations: tracking visa types, right to work, and maintaining documentation/templates.

Maintain and localise policies, handbooks, and guides, whilst maintaining compliance according to local legislation.

Advise managers and employees on people tools and policies, ensuring a compliant and human-first experience.

Collaborate with Legal, IT, Talent, and Payroll to ensure smooth, secure, and compliant processes across geographies.

🧠 What you'll bring to the party:

Solid experience in People Operations or HR, ideally in high-growth and global environments.

Strong understanding of HR systems - especially Hibob and ATS tools (e.g. Ashby).

Basic knowledge of APAC employment practices, with the ability to adapt and learn as needed.

A people-first mindset with a knack for building efficient, scalable processes.

Strong communication skills, high attention to detail, and ability to manage multiple priorities.

You’ve managed people admin across multiple countries and are familiar with different regulations and practices.

Experience with benefits administration and/or immigration processes is a plus.

Native in Japanese language, and fluency in English.

Are you ready for a career with us? We want to ensure you have the right tools and environment to unleash your potential. If you have any accommodation requests, please contact us at [email protected]. We’ll do our best to tailor the experience to your needs so you can feel comfortable, confident and be at your best!

Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we’re looking for! At Kraken, we're creating a team of genuine, honest, empathetic people. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. We consider all applicants without regard to race, colour, religion, national origin, age, sex, gender identity or expression, sexual orientation, marital or veteran status, disability, or any other legally protected status.

*Our (i) Applicant and Candidate Privacy Notice and Artificial Intelligence (AI) Notice , (ii) Website Privacy Notice and (iii) Cookie Notice govern the collection and use of your personal data in connection with your application and use of our website. These policies explain how we handle your data and outline your rights under applicable laws, including, but not limited to, the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). Depending on your location, you may have the right to access, correct, or delete your information, object to processing, or withdraw consent. By applying, you acknowledge that you’ve read, understood and consent to these terms

Please note that, in line with our current recruitment policy, we are unable to offer visa sponsorship for this position; applicants must have the right to work in the country that they're applying to, at the time of application.*