Peoples Bank Fraud Analyst

Description

Fraud Analyst

Barkley Financial Center- Laurel Building | Hybrid Work from Home (3 days per week in office)

Bellingham, WA

Monday – Friday 8:00 am to 5:00 pm | 40 hours per week

A Day in Your Life at Peoples Bank:

As a Fraud Analyst, you will be responsible for completing daily fraud monitoring and fraud investigations. You will maintain record keeping for the prevention and reaction to fraud and losses and evaluate the effectiveness of the fraud monitoring process and reporting. You will be providing fraud support to the entire Bank by responding to notifications of suspicious activity and directing actions to limit losses. In addition, you will be accountable to report fraud risk and escalate fraud events to the Fraud Investigations Manager daily.

Your Primary Responsibilities Would Include:

• •Monitoring and acting on daily transaction alerts to mitigate customer or bank losses and complying with the Bank Secrecy Act as well as providing direct support to customers who are victims of fraud.
• •Completing daily Currency Transaction Reporting (CTR), OFAC and Anti-Money Laundering (AML) processing.
• •Responding to the department helpdesk in accordance with the established service level agreement.
• •Supporting security device management, granting access requests, and being a resource for branch questions.
• •Completing research for fraud related subpoenas, primarily production of surveillance pictures, and acting as a liaison for law enforcement on fraud cases.
• •Acting in a timely manner to reported fraud or suspicious account activity, directing branch or other staff on specific actions to limit loss.
• •Working with customers, branches, and when appropriate, Adult Protective Services in instances of suspected elder financial abuse.
• •Maintaining fraud records according to established criteria including fraud communications, BSA retention, and reporting of Verafin case files.
• •Analyzing effectiveness of current fraud processes against actual events and providing input to the department manager.

Requirements

What You Bring to the Team:

• •You have a High School Diploma, G.E.D. or equivalent.
• •You have a minimum of 2-3 years of Retail Banking or Operations experience.
• •You may have Bank fraud or other fraud investigative experience.
• •You are proficient in Windows Office Suite (Word, Excel, Outlook)
• •You have strong analytical skills and the ability to learn from experience and adjust processes accordingly.
• •You have the ability to multitask and handle interruptions while remaining focused on priorities.
• •You work with minimal supervision and have excellent organizational, problem-solving, and decision-making skills.
• •You have strong interpersonal skills including professional etiquette and service mentality.
• •You are skilled at business communication, both verbal and written.
• •You have a strong professional demeanor and high regard for confidentiality.
• •You can travel to other Peoples Bank locations and off-site for meetings and/or training as required.
• •You have the ability to model the Peoples Bank Mission, Vision, and Values.

This position description is not intended to cover or contain a comprehensive list of all functions, duties or responsibilities that are required in this position. Functions, duties, or responsibilities are subject to change at any time with or without notice.

*For a comprehensive job description please contact HR department at [email protected]

The Bank’s Commitment to You:

We ensure that YOU are provided with dedicated, tailored support from our existing team. We admire your passion for growth and self-fulfillment, so we offer engaging professional development and career advancement opportunities. In addition, you will be working with a widely supportive HR team with a wealth of knowledge across a variety of areas.

For over 100 years, Peoples Bank’s philosophy of “People First” has created an unwavering commitment to our employees, customer, and local communities. Our purpose is to serve our communities with honesty, integrity, respect, and commitment – and our promise, “A Higher Level of Service” always starts and ends with people. We strive to be the “Best Community Bank in the Pacific Northwest” and that endeavor includes being the “Best Employer in the Pacific Northwest”.

Our Employees Enjoy Generous Benefits:

• •We are proud to offer hybrid work from home options for most non-customer facing positions.
• •We share our success with you through Profit Sharing, Incentives, and other Bonus Structures, based on your position.
• •We enjoy a healthy work/life balance by offering 12 days of paid vacation, 2 paid wellness days, 2 days of paid community service time, as well as paid sick leave that is accrued based on hours worked. Our employees will also enjoy 11 paid holidays throughout the calendar year.
• •We understand that wellness needs can look different for everybody, so we provide a full suite of Health benefits to employees and their families that include Medical, Dental and Vision Insurance, Mental Health Resources, and a $200 annual reimbursement for wellness related expenses.
• •We invest in your financial security by providing an 8% 401(k) employer match and safety net of life and disability plans.

EEO Statement(s):

At Peoples Bank, we know we are better together. We are dedicated to crafting a workplace that reflects the different backgrounds and perspectives of our communities, customers, and employees. If you’re excited about the job, we encourage you to apply, all experiences are welcome. Peoples Bank is proud to be an equal opportunity workplace and affirmative action employer.