Performance Coordinator

Position Overview

Alliance Painting is seeking a highly organized, driven, and team-oriented Performance Assistant Coordinator to support daily administrative operations, recruitment, onboarding and Preferred Partner Pay payments and Preferred Partner pay Tracking which includes AWO’s or crew deductions on invoicing.

This role is critical to maintaining company growth.

The ideal candidate is detail-oriented, proactive, professional, and comfortable with office administration responsibilities.

Core Responsibilities

Office Administrative Role

Assist the Performance Manager with daily Performance Administrative tasks

Track crew productivity, project efficiency, and completion timelines

Maintain organized records of crews documents are accurate and up to date, payroll tracking, and onboarding documents

Monitor production metrics and generate weekly and monthly performance reports

Assist with managing preferred partner payments and weekly pay tracking

Ensure accurate documentation for crew deductions if needed, AWO’s and payment approvals

Crew COI’s are up to date and active by being verified monthly and our records are update with current policy.

Call Back tracking and reporting: Call back dates with client name Project Manager and crew, what concern is warranty issue or call back

Recruitment & Crew Development

Screen incoming crew applicants and subcontractor inquiries

Conduct initial phone interviews and candidate evaluations

Schedule in-person interviews with management

Assist with onboarding new crews and ensuring all paperwork is completed

Support crew retention and relationship building

Qualifications

Strong organizational and communication skills

Ability to multitask in a fast-paced environment

Experience in recruiting crews and onboarding

Administrative or operations coordination experience preferred

Strong accountability

Comfortable using spreadsheets, reporting systems, and digital communication tools

Preferred Skills

Bilingual (English/Spanish) preferred.

Experience scheduling systems

Knowledge of residential repaint processes and prep standards

Strong attention to detail and follow-through

Strong communication abilities

Compensation & Benefits

Base Salary Range

$40,000 – $45,000 annually

Compensation based on experience, operational knowledge, and performance.

Additional Compensation Opportunities

Monthly performance bonuses and/or Quarterly efficiency bonuses Potential

Recruitment and retention bonuses potential

Benefits May Include

Paid holidays

Paid time off

Leadership development opportunities

Advancement Management roles

Alliance Painting Core Values

1. Excellence in Every Project

We take pride in delivering exceptional craftsmanship and attention to detail.

2. Accountability

We do what we say we will do and hold ourselves to high standards.

3. Communication

Clear, respectful, and proactive communication drives successful projects.

4. Teamwork

We support one another and work together to achieve company goals.

5. Integrity

We operate honestly, professionally, and with respect for our customers and crews and team mates .

6. Continuous Improvement

We are committed to learning, growing, and improving every day.

EOS Role Structure

Position Visionary Alignment

This role supports the company vision by improving operational and performance efficiency, crew accountability, project quality, and customer satisfaction.

Primary Accountability Areas

1. Recruitment & Onboarding

Build strong crew relationships

Maintain consistent onboarding processes

Improve hiring quality and retention

2. Operational Support

Assist Performance Manager with daily execution

Maintain organized systems and reporting

Improve workflow efficiency and communication

EOS “My 90” Plan

90-Day Focus Overview

The first 90 days are focused on learning systems, improving accountability, strengthening communication, and supporting production efficiency.

Rock #1 Improve Recruitment, Onboarding & Payment Tracking

Goal

Create a more organized hiring, onboarding, and payment tracking process for crews and preferred partners.

Milestones

First 30 Days

Learn onboarding procedures and documentation requirements

Review current recruitment and payment tracking process

Begin conducting phone screenings and scheduling interviews

Days 31–60

Organize onboarding files and tracking systems

Improve interview scheduling and response times

In-person Crew Interviews

Assist with weekly payment verification process

Create tracking systems for preferred partner pay

Days 61–90

Streamline onboarding workflow

Improve communication with new crews

Ensure weekly payment tracking accuracy

Present recommendations for Performance improvements

Success Metrics

Faster onboarding completion

Improved organization and reporting

Accurate payment tracking

Better recruitment follow-up and communication

Recruitment & Retention Bonus

Based on:

Successful onboarding of qualified crews that work 16 jobs

Why Join Alliance Painting?

At Alliance Painting, we are building a culture focused on excellence, accountability, leadership, and growth. We value team members who are committed to continuous improvement and creating an outstanding experience for both our crews and customers.

This role offers long-term growth opportunities for someone who wants to become a key leader within a growing company.