Perioperative Support Specialist

Job Number:

35353

Location:

Phoebe Putney Memorial Hospital

Street Address:

417 W 3rd Ave

City, State:

Albany, Georgia

Zip Code:

31701

Department:

PPMH OPERATING ROOM

Shift:

Days

Job Type:

Full time

Posted Date:

2026-10-19

Job Description Summary:

The Perioperative Support Specialist for the Operating Room, under general supervision by the Director of Surgery, performs a wide range of clinically focused, clerical, support, and administrative duties of a responsible and confidential nature that support the Manager, Director, and Medical Director, and the surgical service line. The position performs duties that support the effective operation of the operating room and the surgical service line, including data analytics, quality of care tracking and reporting, process improvement, budget tracking, processing information, participating in key departmental projects, screening inquiries and requests, and calendar and meeting coordination. The position will also be responsible for performing data abstraction, and working with the employees of the division and will focus on administrative reports that promote process improvement initiatives. All activities will be performed in support of the strategy, vision, and values of Phoebe. Reports include OR Dashboard, Division Dashboard, Strategy Board, Surgeon Strategy Board, Data entry, First Case On time Starts, Turnover, Patient Experience, Monthly Operating review, Monthly Statistics Review, A-3 Projects, Block and OR Utilization tracking , letters and communication to physicians and their offices, Throughput statistics, Regulatory statistics, audit tracking, Powerpoint presentations, materials data, service tickets and follow-up, calendar management, minutes for department meetings and more. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. All activities must comply with Equal Employment Opportunity laws, HIPAA, ERISA, and other regulations, as appropriate.

Description:

• Job Summary
• The Perioperative Support Specialist for the Operating Room, under general supervision by the Director of Surgery, performs a wide range of clinically focused, clerical, support, and administrative duties of a responsible and confidential nature that support the Manager, Director, and Medical Director, and the surgical service line. The position performs duties that support the effective operation of the operating room and the surgical service line, including data analytics, quality of care tracking and reporting, process improvement, budget tracking, processing information, participating in key departmental projects, screening inquiries and requests, and calendar and meeting coordination. The position will also be responsible for performing data abstraction, and working with the employees of the division and will focus on administrative reports that promote process improvement initiatives. All activities will be performed in support of the strategy, vision, and values of Phoebe. Reports include OR Dashboard, Division Dashboard, Strategy Board, Surgeon Strategy Board, Data entry, First Case On time Starts, Turnover, Patient Experience, Monthly Operating review, Monthly Statistics Review, A-3 Projects, Block and OR Utilization tracking , letters and communication to physicians and their offices, Throughput statistics, Regulatory statistics, audit tracking, Powerpoint presentations, materials data, service tickets and follow-up, calendar management, minutes for department meetings and more. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. All activities must comply with Equal Employment Opportunity laws, HIPAA, ERISA, and other regulations, as appropriate.

• Qualifications
• High School Diploma or GED Required
• Associate's Degree in business science Preferred

• Work Experience
• 3 or more years Experience in administrative support position of increasing responsibility Required
• 1 or more years Relevant data entry experience in healthcare related field Required
• 1 or more years Experience in a hospital or managed care setting Required
• 1 or more years Experience in chart analysis, chart auditing, or chart abstraction Preferred

Licenses and Certifications

• Essential Functions
• Provides administrative duties to support the effective operation of the office and department including but not limited to department scheduling, utilizing Microsoft Office, calendar maintenance, etc.)
• Composes and creates various documents, including presentations and reports using appropriate formats and software. Handles communications/ documents of both a general and highly confidential nature.
• Gathers and compiles information from self and others and drafts correspondents and reports to facilitate ongoing communications and efficient departmental operations. Assures department records are maintained in accordance with all applicable organization & legal requirements.
• Maintains office and confidential files for prompt and easy retrieval and following up on pending matters.
• Sorts and prioritizes incoming mail. Screens phone calls and responds or refers to others when appropriate; tracks to assure prompt response.
• Maintains calendar and coordinates schedules. Screens phone calls and responds or refers to others when appropriate.
• Organizes and expedites the flow of work through the manager's office and initiates follow-up action.
• Greets visitors and telephone callers and interfaces on behalf of department, where appropriate.
• Management of AMION scheduling system for physician scheduling (varies by department)
• PERIOPERATIVE SUPPORT SPECIALIST RESPONSIBILITIES:
• Abstract clinical documentation from the patient's medical record for purposes of capturing charges.
• Provide education to clinical staff for proper documentation and charge capture.
• Request service code(s) from the Charge master Analyst for chargeable items without a service code.
• Illustrates accuracy and consistency through Quality Review results of all audit documentation.
• Provides consistent input into monthly observations and executive summary reports.
• Illustrates creative problem solving skills through documentation of process improvement reporting and/or internal reporting mechanisms. Illustrates proficiency in the use of all internal software applications.