Personnel Management Officer (O-5 Billet) Non-Supervisory

Summary

The Personnel Management Officer position within ICE Health Service Corps, Enforcement and Removal Operations supports the Chief of Administration and Personnel Management Section in daily human capital activities for more than 1,600 USPHS Commissioned Corps officers, federal employees, and contract staff. This is a non-supervisory position. This position is only open to current USPHS officers. USPHS Call to Active Duty (CAD) candidates are not eligible for this position.

Duties

DUTIES AND RESPONSIBILITIES: Provide personnel and human resources support for assigned IHSC programs, regions, and employees. Advise managers, staff, applicants, and USPHS officers on personnel policies, procedures, and requirements. Coordinate personnel actions for USPHS officers, including hiring, assignments, transfers, retirements, separations, and out-processing. Support civil service recruitment, staffing, classification, performance management, awards, special pay, timekeeping, training, and related activities. Assist with workforce planning, recruitment plans, position descriptions, retention, and onboarding activities. Coordinate security suitability requirements and other onboarding needs. Develop and update personnel policies, guidance, standard operating procedures, and workforce-management materials. Serve as a liaison with ICE Human Resources, DHS Human Resources, USPHS Commissioned Corps Headquarters, ICE Ethics, and other internal and external stakeholders. Coordinate onboarding for staff within assigned personnel regions. Provide guidance to supervisors and staff on employee-recognition programs and USPHS awards. Coordinate retirement awards, certificates, and related recognition activities. Manage or support national personnel programs, including employee awards, new-hire orientation, personnel databases, loan repayment programs, and other workforce initiatives. Coordinate the National Health Service Corps loan repayment application process, as assigned. Support USPHS officer assignment-pay activities. Coordinate relocation-related support, including household-goods storage requests when applicable. Provide guidance on travel-system access, government travel cards, and travel authorizations, as assigned. Ensure appropriate handling and destruction of government identification cards during employee separation or transfer. Perform other duties as assigned.

Qualifications

COMPETENCIES: Strong oral, written, and interpersonal communication skills. Ability to work effectively in a team environment and build relationships with diverse stakeholders. Active listening, sound judgment, integrity, and professionalism. Strong organizational, multitasking, and time-management skills. Cultural awareness and customer-service skills. Flexibility to adapt to changing priorities and work requirement PHYSICAL DEMANDS: Work is primarily sedentary and includes extended computer and telephone use. Some walking, standing, bending, and handling of routine office materials may be required. Travel may be required for recruitment events, conferences, workshops, meetings, or temporary duty assignments.

Education

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES: Knowledge of human resources, staffing, recruitment, personnel management, and workforce planning principles. Knowledge of USPHS Commissioned Corps personnel policies and procedures is preferred. Ability to interpret and apply OPM, DHS, ICE, USPHS, and other applicable policies, laws, regulations, and guidance. Ability to explain complex personnel requirements clearly to staff, managers, applicants, and stakeholders. Ability to work independently, take initiative, and follow through on sensitive and complex issues. Strong proficiency with Microsoft Office applications, SharePoint, personnel databases, and automated HR systems. Ability to analyze data and develop effective reports and recommendations. Ability to collaborate successfully with stakeholders outside the immediate work unit. EDUCATION AND EXPERIENCE: A qualifying degree for the officer's category is required. An advanced degree, such as a master's degree, in human resources management, health administration, a health profession, or a related field is preferred. At least five years of relevant professional experience is preferred, including at least two years related to civil service and/or USPHS staffing, recruitment, personnel management, administration, or program evaluation. Applicants with a clinical license must maintain all applicable licensure or certification requirements. During critical agency needs, clinical personnel may be asked to perform duties within the scope of their license.