Pharmacy Technician Specialty

Chesapeake, Virginia

Hiring Range

• $23.90 - $31.10/Hourly
Actual pay is determined based on job-related factors such as relevant experience, education, credentials, skills, internal equity, and business needs.
• Overview
• A Specialty Medication Coordinator is responsible for performing tasks related to the management of third-party billing or patient financial assistance for patients within the health system. A Specialty Medication Coordinator assists with managing and processing high dollar specialty medications (e.g. oncology, infectious disease, multiple sclerosis) and may be responsible for benefits investigation, obtaining prior authorizations, copay/foundation assistance, drug replacement services, and patient financial counseling. Additional activities may include patient onboarding, order entry, financial tracking, patient care coordination, medication ordering/tracking, cold chain distribution and shipping activities.

What you will do

Timely process of referrals and submit clinical supporting documentation to insurance carriers, manufacturers, or foundations to expedite prior authorization and/or patient assistance processes. Collaborate with other departments to assist in obtaining prior authorizations, patient assistance medications or financial assistance. Assist with medical necessity documentation to expedite approvals and ensure that appropriate follow-up is performed. Follows prior authorization and/or patient assistance workflows and policies/procedures.

Demonstrates the ability to work independently, meet deadlines and possesses excellent time management skills. Perform tasks accurately and efficiently. Possesses excellent interpersonal, customer service and communication skills (both written and verbal); timely responses to key stakeholders.

Accurate documentation of all intake referrals and/or prior authorization information in patient medical record or patient assistance tracking software in compliance with policy and procedure/workflow. Completes timely documentation within the required tracking systems and retrieves necessary documentation and maintains up to date knowledge of the pharmaceutical companies’ patient assistance programs.

Proactively tracks and manages patient refills/outreach to ensure timely prescription/infusion service.

Proactively works on prior authorization and patient assistance enrollments that are due to expire.

Secure patients’ demographic and medical information in compliance with organization HIPAA policies and procedures.

Assists management with inspections, audits, reports and training to ensure compliance with standards and to provide quality service.

Qualifications

Education

Program Graduate, Pharmacy Technician Training Program or equivalent (Preferred) or

Program Graduate, Licensed Practical Nurse (Required) or

Program Graduate, Certified Medical Assistant (Required)

Experience

3-4 years Experience as a Pharmacy Technician, LPN or CMA (in lieu of education) (Required)

1 year Experience obtaining and managing medication prior authorization as part of job function (Preferred)

1 year Prior Experience obtaining and managing patient assistance program applications (Preferred)

Skills and Abilities

Familiar with medical and pharmacy terminology

Prescription drug and over-the-counter knowledge

Basic math skills, including pharmaceutical calculations

Basic pharmacy workflow

Understanding pharmacy computer systems

Ability to navigate and read electronic health record

Strong written and verbal communication skills

Ability to prioritize, problem solve and multitask

Excellent customer service skills

Knowledge of patient assistance programs

Experience with prior authorization of medications

Strong organizational skills and detail oriented

Licenses and Certifications

Registered Pharmacy Technician - Virginia Department of Health Professions (VDHP) Upon Hire(Required) and

Pharmacy Technician Certification Board (PTCB) - Pharmacy Technician Certification Board (PTCB) PTCB or ExCPT Upon Hire(Required) or

Licensed Practical Nurse (LPN) - Virginia Department of Health Professions (VDHP) Upon Hire(Required) or

• •Certified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA) Upon Hire(Required)
• •Advanced certification in specialty pharmacy field (PTCB, ASHP, NCODA and other approved programs) (Preferred)

To learn more about being a team member with Riverside Health System visit us at https://www.riversideonline.com/careers .