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Cyderes

Ping Engineer: IT Support Analyst

Canada

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hirly's read of this role

Role family
Customer support
Seniority
Mid level
Country
CA
Work mode
Remote-friendly
First seen by hirly
9 Oct 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

We Help the World Be Everyday Ready™

Today's threatscape is relentless. So are we. At Cyderes, we build practical Identity & Access Management (IAM) , Exposure Management , and risk programs, helping organizations stop active threats fast with Managed Detection & Response (MDR) that integrates with existing tools. Powering it all is Meridian , our entity fabric that connects identities, assets, and access into one trusted reality. Augmented by AI and driven by experienced operators, our tireless global team arms organizations with the people, platforms, and perspectives they need to conquer whatever tomorrow throws their way.

🏆 Great Place to Work® Certified™

About the role:

We are seeking an experienced Senior IT Support Analyst with strong hands-on expertise in PingFederate and Ping Identity technologies. This role will focus on supporting, administering, and troubleshooting enterprise Single Sign-On (SSO), authentication, and identity federation platforms.

The successful candidate will provide production support, resolve complex authentication issues, and ensure the stability and security of enterprise identity services. Participation in an on-call rotation is required.

Original posting on Cyderes's site ↗

Listed on hirly, a job board. hirly is not the employer: Cyderes is hiring for this role.

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