Planon Administrator

Job Title

Planon Administrator

Job Description Summary

We are seeking an experienced Planon System Administrator to manage, configure, and support our client’s Planon Integrated Workplace Management System (IWMS). This role is responsible for ensuring the stability, performance, and continuous improvement of the Planon platform in support of Project & Space Management operations. Job Description

Key Responsibilities:

System Administration & Configuration

Administer and maintain the Planon IWMS platform, including modules for Project Management & Space & Workplace Management

Configure workflows, business rules, forms, dashboards, and reports to meet business requirements

Manage user roles, permissions, and security settings

Perform any configuration changes in coordination with client and vendors

CMMS specialists must be able to communicate with many different types of workers, managers, and procurement staff to schedule workers, order the correct parts, and work within budgets to carry out a maintenance or repair work plan

Support & Operations

Serve as the primary point of contact for Planon-related issues and requests for client and it’s real estate service providers.

Provide tier 2/3 support and troubleshoot system errors, integrations, and performance issues

Monitor system health, data integrity, and scheduled jobs

Coordinate with Planon support and implementation partners as needed

Data & Integrations

Manage master data (locations, space, projects)

Support integrations between Planon and other enterprise systems (ERP, HR, Procurement, Business Intelligence, FM, etc.)

Perform data imports, exports, and validations

Continuous Improvement

Gather requirements from Project Management and Workplace teams

Translate business needs into system enhancements and configurations

Document system configurations, processes, and standard operating procedures

Testing & Implementation Support

Develop and execute test scenarios, test scripts, and UAT plans for Planon enhancements and releases

Coordinate and support User Acceptance Testing with business stakeholders

Validate configurations and data against documented requirements

Support post-implementation stabilization

Training & Governance

Train end users, super users, and administrators

Promote best practices for system usage and partner with client on data governance strategies

Support audit, compliance, and reporting requirements

Assist with training materials and end-user documentation

Facilitate workshops, demos, and requirement review sessions

Support change management efforts, including user communications and adoption strategies

Required Qualifications

Bachelor’s degree in Information Systems, Facilities Management, or related field (or equivalent experience)

2–5+ years of experience administering or supporting Planon IWMS or other competing corporate real estate solutions

Strong understanding of facilities management and/or real estate business processes

Experience with system configuration, workflows, and reporting

Ability to troubleshoot complex system and data issues

Strong communication and stakeholder management skills

Preferred Qualifications

Planon certification(s)

Experience with SQL, APIs, or integration platforms

Experience supporting large, multi-site organizations

Familiarity with ITIL or service management processes

• OTHER DUTIES
• This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.

The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications.

The company will not pay less than minimum wage for this role.

The compensation for the position is: $ 97,750.00 - $115,000.00

Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email Accommodations@cushwake.com . Please refer to the job title and job location when you contact us.

INCO: “Cushman & Wakefield”