POS Technician (Lagos)

Who We Are

Moniepoint is Africa's all-in-one financial ecosystem, empowering businesses and their customers with seamless payment, banking, credit, and management tools. In 2023, we processed $182 billion and are Nigeria’s largest merchant acquirer.

What We Do

At Moniepoint, we are a customer-focused community, dedicated to crafting solutions that redefine our industry. We have several products that provide essential services for businesses, such as credit, overdrafts, etc. We leverage artificial intelligence and data to make our decisions but also have the technology and data-driven best practices used to support our businesses.

Curious about what makes Moniepoint an incredible place to work? Check out posts on how we cultivate a culture of innovation, teamwork, and growth.

About the Role

The POS technician is saddled with the responsibility of repairing, supporting and maintaining the Point of Sales (POS) and related devices. Work involves maintenance and support of all POS terminals ( Linux and Android, Mpos, and Kiosk) within our distribution network.

Responsibilities

Work closely within the hardware department to manage the end-to-end repair process.

Provide second level support on hardware related issues.

Manage & Coordinate Terminal Repair Centers across our network

Perform other duties as delegated and assigned by his/her Line Manager

Requirements

Minimum of B.Sc./HND

At least 2 years of experience in a related role.

Technical ability to carry out repairs on PAX, Aisino, Smartpeck and Topwise Terminals.

Experience with the Agency banking business would be an added advantage.

Good computer skills. Must have knowledge of the Microsoft Office Suite (Excel, Word and PowerPoint)

Good Relationship skills and emotional intelligence skills

Must be self-driven and be able to take initiative

Good communication and interpersonal skills

Ability to work with limited supervision.

Proficient in English

Resident in Lagos State.

What we can offer you

Culture: We put our people first and prioritize the well-being of every team member. We’ve built a company where all opinions carry weight and where all voices are heard. We value and respect each other and always look out for one another. Above all, we are human.

Learning: We have a learning and development-focused environment with an emphasis on knowledge sharing, training, and regular internal technical talks.

Compensation: You’ll receive an attractive salary, pension, health insurance, an annual bonus, plus other benefits.

What to expect in the hiring process

A preliminary phone call with the recruiter

An interview with the hiring team.

An interview with a member of our executive team.

Moniepoint Inc. is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.