Principal Account Manager

• Role Overview & Scope
• - Core Focus: Shaping long-term business strategy, driving large-scale enterprise customer relationships, lead team of sales, pre-sales, and technical support, and influencing multi-year cloud and AI adoption roadmaps to be the trusted advisor of customer's executive sponsors.
• - Organizational Reach: Operates with a high degree of autonomy, consulting across multiple teams, business units, and executive-level internal/external stakeholders.

• Key job responsibilities
• - Strategic Account Leadership: Own and develop relationships with AWS Thailand’s largest, most complex, or highest-potential strategic enterprise customers. Initially starting with CP Group and its affiliates.
• - Business & Revenue Growth: Drive massive-scale cloud and AI consumption, digital and business transformation initiatives, and long-term Strategic Framework Agreements (SFA) aligned with AWS's flywheel and business goals.
• - Cross-Functional Orchestration: Mobilize internal resources—including Solutions Architects (SAs), AI Sales, Industry Business Development, Service Teams, Professional Services, and executive sponsors at Regional and Global level, to solve deep customer challenges. Collaborate with Marketing and PR teams both internal and customer’s to develop and execute mid-term and long-term amplification plan.
• - Executive Advisory: Act as a trusted advisor to C-suite and senior level executives, and manage working teams at client organizations, translating business vision into cloud and AI architecture and adoption strategies.
• - Mentorship: Actively mentor senior and mid-level account teams, scale best practices, and uphold Amazon’s Leadership Principles across the organization.

Basic qualifications

• - Experience: 12+ to 15+ years of relevant large enterprise sales, business development, or strategic account management experience, with a heavy emphasis on cloud computing or enterprise technology.
• - Leadership Track Record: Proven history of managing or influencing large-scale, cross-functional teams and driving complex deals with revenue or digital transformation outcomes.
• - Data-Driven & Strategic Mindset: Strong financial acumen, command of cloud metrics/TCO (Total Cost of Ownership), and the ability to decompose ambiguous, high-level business problems into actionable paths.
• - Communication Skills: Exceptional executive presence, negotiation skills, written communication, and Amazon's way of work.
• - Cultural Alignment: Deep embodiment of Amazon’s 16 Leadership Principles, with heavy emphasis on Customer Obsession, Deliver Results, Ownership, Invent and Simplify, and Hire and Develop the Best. Ability to adapt to cultural difference across diverse geographies.

Preferred qualifications

- Experience working with Cloud or Generative AI technologies

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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